Dr. Karama Kathem Thiab, MD

Ah yes, Bianca. I have had the same bad experience with Bianca, who I have only encountered by phone, as another reviewer has noted. The front desk person is very professional, helpful and friendly as is the medical assistant that took my vitals. Bianca is so unpleasant that I will bring up this issue at my next appointment. She is difficult to communicate with as she seems to get stuck onto a script: she decides what she will tell you, then no matter what other questions you ask (non-medical questions related to things like insurance and coordinating with other health care providers) she will not answer beyond what she already has said. Maybe Bianca's problem is that she is not really listening to my questions. Very frustrating. Dr. Thiab is wonderful and I can recommend her without reservation. No problems at all with her and it is important to me that she is friendly. I really do not want to switch doctors because of Bianca and if my contact with Ms. B is limited to an occasional… telephone conversation this will work out okay.