Dr. Lillian Muzyka, MD

First off this Dr.??? has completely forgot the “First do no harm oath” that she took when she first became a Dr.??? . You can see her one time, and she seems very caring, and your next visit is a complete different experience. After seeing her for sever pain in my hip and back due to a sports injury, she offered no help, and her last word to me was, “If it gets worse go to the ER ( which is where I ended up) she is no longer my Dr. ??? As stated the wait times are unacceptable, and the office, and exam rooms ( not to mention the restrooms) are filthy. She needs to go on sabbatical and stay there.

This woman has anger management issues and impulse control issues. I'm 66 and have NEVER been treated so badly. I merely asked if there was a test that verified I had the flu, because none of the meds she prescribed were helping days after I finished them. She started YELLING at me, that I needed to be more patient! Telling me "I'm not GOD you know! Even out in the reception area in front of her staff and other waiting patients she was loudly ranting at me. It was embarrassing and humiliating. You couldn't pay me to go back there. Then she bills almost $1100. for one brief visit. Her exam rooms are not clean or up to code either. Worst excuse for a doctor ever.

I have been a patient for Dr Muzyka for several years and when she came back from her vacation, I was really happy she was in service again. She is sadly overbooked, but the wait was worth it every time. Sadly Not living near anymore I had to find another doctot or acturally found one I had seen before. The only sad thing is what people see when they come in, is the 'lady' behind the desk. If you are lucky enough your medicine will go out soon, and if you need a refural, I'm sorry, but it's going to be a wait.But know this that things happen and just relax, bring a book, you will most times leave as I did with a smile and feeling great. I'ts a new day and I will miss. Seeing her abd her chearfull greating. God Bless Rer, but get a new front girl. You can do better. Keep cool. It's only ging to get worse. Right..j.

Waited over two hours to see this "doctor",who failed to read my chart in detail and whose staff was the most incompetant I have ever encountered.

Waited over two hours to see this "doctor",who failed to read my chart in detail and whose staff was the most incompetant I have ever encountered.

I used to utilize Dr. Muzyka when she accepted Tri-Care. My wife continued to utilize her due to her health insurance from work. Seeing Dr Muzyka has always been a long wait but it was worth the time because she was very thorough in her exam. Before she joined the Bio Metric Clinic her services and staff was always very exceptional. Since joining the Bio Metric Clinic the staff quality has fallen short of the goals I would expect from customer service. Trying to get a situation corrected you keep getting passed from person to person. I would think that if I called the clinic at the secondary site then they should take the problem(complaint), get it fixed and call me back when the problem has been corrected. I feel that I should not have to try and memorize all the different personnel of that office and their jobs to make sure I know who to contact. I get upset when I even think I need to call that office because it is nothing but a big run around and no one knows the correct… answer or you get put off. On a personal note: I know Dr Muzyka and she talks with me every time I see her out and about shopping. She still has concerns about my health which I greatly appreciate her giving me a hard time about my weight.

The doctor is nice and thorough, but what does that matter if the average wait time is between 1 and 6 hours. The receptionist didn't check any patients in and we all waited over 2 hours (this time) to be put in a room and wait some more. I listened to the doctors interview a reflexologist in the hallway and was disappointed to hear the doctor go into another patient's room instead of mine. The staff was vocal about the recept's mess up, but I don't think they told her, because the wait continued to grow... They have wall postings that we should respect their time or they will charge a fee. How hypocritical. Respect my time too! Call me so I can rest at home for the 2+ hours. I'm sick - hello! All other offices get you in & out - dentist, pediatrician, OBGYN. The only other facility that operates like this is the emergency room of a hospital. And they don't take appointments.

Dr. Muzyka is thorough, taking time to ask and answer questions. She is caring and treats you as an individual, not a 15 minute appointment. I have been a patient for many years and will continue as long as she is available to me.

Waited for over 2 hours, staff were cranky and uncareing. the office in whole seemed very disorginized. wanted me to take multiple tests not related to appointment. felt i was just a number.

First meeting with Dr. Muzykz who had not read my records was that the Mayo Clinic in Rochester had me on the wrong medications while loudly shouting "Patient Heal theyself". I have weight issue r/t to the problems not the other way around. But only focused on the weight and telling me that I have to work with them when never having given any indication I wouldn't the red flags went up. I was told I was establishing with another doctor who told me after waiting 2 hours that this dr was the lead doctor and I would be establishing with her and that the other doctor was just and administrator who interviews the patients. There are cameras all throughout the office area in the administrators' office so question patient privacy in this setting. Charts all over the hallways and long wait times and they are still establishing new patients.