Dr. Suzanne Elaine Mcadams, MD

She is hands down the best neurologist I've been to in 15 years I went to her for seven of those. years (sure, there's a wait, but it's because she gives every patient as much time as they need). Just bring a book and be grateful you will have her full attention/recommendations) years. Unfortunately, I moved away and now that MS is progressing, I am moving back to live with a friend and the practice is not able to fit me in. That clearly speaks volumes about her patient care. Even if I'm not going to be off meds for awhile (you just have to call and check on a regular basis, no lists) , I won't be going elsewhere. You are all so fortunate!

Dr. McAdams is a God send in my life. I struggled for so long with migraines, mood swings, tiredness, and a list of other things. I had seen a ton of different doctors who just simply said it was normal or would treat one thing and ignore the rest. ONE visit with McAdams and she saw the connection right away and had me tested for Narcolepsy. SHE WAS RIGHT! I was 21 years old at the time. Now 10 years later, two kids, and big move 2 hours away, she is still the one I travel to see. She was amazing. Took the time to get to know me on a personal level and really cared for me as a person, not just a patient. She has always respected my wishes to take as little medicine as possible. Even caught my Post Postpartum Depression after having my second child when my OBGYN told me that I was fine. Screaming at your child is not "fine", having harmful thoughts towards your kids is not "ok"! Her staff are all the best people and treat me like I am an old friend every time I walk through the doors. … When you have a great leader in the office, you will have a great staff! Wait times are a little long because she is so through with her patients. Because of this her staff will check you in and then let you go get lunch, walk at the park, hang out in your car, what ever you want to do. THEN they will call you when your room is ready. WHAT OFFICE DOES THAT!!! It's simply amazing. Never going any were else!

I have been a patient over 9 years. Yes you do have to wait a long time. but I would rather wait and see a a Dr that spends a lot of time with me going over my fears, condition, and explaining everything to me in language I CAN UNDERSTAND, instead of getting in fast with a Dr that that spends 15 min. and just listens to my heart asks me why I CAME and then gives me short answers. I cherish a Dr that is really concerned about the well being of their patient, and does not think a pill is the answer to everything. YOU KNOW WHATS WRONG WITH OUR WORLD TODAY? EVERYONE WANTS INSTANT, FAST. PEOPLE ARE SO SPOILED AND INPATIENT NOW A DAYS. I TRUST DR. MCADAMS WITH MY LIFE. SHE IS A GREAT DR. FOR GOD SAKES PEOPLE, BRING A BOOK OR PLAY ON YOUR PHONE WHILE YOU WAIT, SHE IS WORTH THE WAIT!!!!!!!!!!!!!!!!!

Wait time was over an hour and made even worse by small waiting room and uncomfortable chairs. I had to call several times to prompt staff to respond to requests for information from my insurance company. Dr. McAdams spent a long time going over my history, but the office staff were so inadaquate/incompetent and the wait time was so inordinately long at over an hour that I couldn't imagine prolonging the misery by seeing her again.

She is worth waiting for in any circumstance. When she is with you she is totally with you. We find her to be extremely thorough and patient in every single visit. Her staff has always been very helpful and accommodating and supportive with one exception, but he was new.

Just incredible attention to detail, time spent in evaluation, genuine concern, thorough evaluation. Excellence knowlwdge.

Dr. Mc Adams is very personable and can put you at ease even if you have been waiting 3 hours to see her. She does spend a lot of time with you; but also charges your insurance for an extended visit. Her staff, on the other hand, is rude, unprofessional, uncaring, and their response to everything is "no". They have no comprehension of customer service or patient care. Expect up to two weeks to get a refill on a prescription; and if you have to reschedule an appointment they will not approve prescription refills. Dr. Mc Adams keeps prescribing medicine that you are supposed to take daily for the rest of your life; but I could not deal with her belligerent staff any longer.

Easiy the most unprofessional doctor in Boone

Dr. McAdams is a wonderful doctor and I would recommend her to anyone. However, dealing with her office staff and their lack if professionalism is enough to make you switch doctors. They lost my mri request to set up an appointment and after not hearing back in a week, I called and was told they lost the MRI request. They also don't return calls, important ones and that and they don't share messages with each other. The receptionist is the worst and She has promised me multiple times something would be taken care of and when I came out to the desk not only was that not the case but the person relieving her had no idea what I was talking about. Dr. McAdams, please address your office staff. They have caused myself and I'm sure many other patients headaches all due to not doing their jobs properly. I hated seeing the staff because they frustrated me so much. Please address these issues so you don't lose more patients.

Condensending