Dr. Ellen Henrie Frankel, MD

In defense of DR FRANKEL she knows her stuff. But I do think she can be rough at times. Her staff some are kind some are just awful. I do hope she reads these reviews and takes an honest look At some of her staff that really need to go. I've never been yelled at before and I was by the staff and the doctor I'm saddened about the whole place. Dr Frankel is a knowledgeable Dr and I know she worked hard to get where she is . Maybe she can get a good plan on how to reset the place . Her products are great too. DEFINITELY worth the price. And they are not that much.

I called for an appointment for Dr. Frankel and was told it would be for three months down the line. I accepted this and took the appointment. Two months later the office calls and tells me that she is going on away for three weeks and I would have to reschedule. I asked when would this new appointment be and was told in another month from my old appointment. The person I spoke to could care less and told me that I should see my primary care physician. Of course I cancelled the appointment.

great doctor knows her stuff

TERRIBLE!!!!!!!!!!!!!!

Dr Frankel is Awfullll she is RUDE!!!!! SHE IS COCKY....I didn't like her at all...AND..my daughter went to her and she had her back to my daughter all the while talking to her...AWFUL AWFUL EXPERIENCE!!! Bedside manner....MINUS 20 .spends time.....NOT!! AWFUL IS ALL I CAN SAY WITH EVERYTHING.. That's an honest ..DO NOT GO ...to many competent compassionate other Dr's....

She was rude just rude who wants to see a doctor and have them treat you badly

The doctors at this office are very nice ,however, the front office staff appear to be incompetent ! I feel as though they wanted to lose my business ??

After waiting several weeks and confirming my appointment with the office, when I finally went, they had no record of me. I was in for 2 minutes and barely checked. I purchased the expensive products that I was told would "eliminate my brown spots" I used them religiously. It's been 8 months and they look exactly the same. That was a joke. I had a follow up appointment that I decided to cancel. Frankly I just didn't want to waste the money and pay a co-payment. I canceled 5 days before the appointment. A month later i received a bill for a missed appointment. Are you kidding me? I will not be paying that bill. I found ALL the staff to be very unorganized and extremely unprofessional. The office staff were so unhappy and could have cared less. I'm wondering if they heard the DR bad mouth them as I did. Unbelievable.

An expensive product store masquerading as a doctorâ??s office.

Removed a mole and stitches split open after Many before said the mole did not need to be removed. Poor after care directions. I think she rushed doing it and just wanted the money. Someone before said money grubber, Yes. When back referenced her own unfortunate scars in that areas of removal. Unprofessional to boot.