Dr. Eugene Avery Melvin, MD

Dr. Melvin is an amazingly knowledgeable physician who exhibits such great care for his patients. He asks questions about your symptoms and listens carefully, asking for clarification if needed. He requested that I bring any previous test results and studied applicable information. I find him to be honest about the results I can expect from his recommended treatments. His sense of humor is also appreciated.

Dr. Melvin is a caring and compassionate doctor who looks for long term improvement solutions to your pain rather than just prescribing prescriptions to mask the pain only

I was involved in a car accident in 2003. I started with Dr. Melvin in 2004 and he has helped me for the past 17 years. He is very patient, thorough and meticulous in his diagnosis & treatment. I am so thankful for Dr. Melvin and all he has done for me!!!

Dr. Melvin has been a wonderful help for my back pain. He is a careful and considerate doctor who takes excellent care of his patients.

To say that Dr. Melvin is the best doctor, is no exaggeration. Dr. Melvin is not only the best doctor due to his character defining principles as a doctor, but also for his upstanding compassion as a person. The only thing I regret about finding this practice, is the fact that it took me so long to find it. I spent over a year getting poked and prodded and pushed around, to no avail. It was not until I was finally referred to Doctor Melvin, that I could start taking the steps to feeling better, and I saw the light at the end of the pain-and-misery tunnel. It took over a year, until I had the privilege of getting to see a real doctor. At long last, I had gotten the correct diagnosis, and could take actual beneficial steps to recovering from this accident. What makes a doctor the best doctor, though- is not only the diagnosis. My adoration and loyalty to Dr. Melvin subsequent to our first visit has only increased. This man is exemplary. Doctor Melvin has such a deep compassion that… radiates from within, he will treat you as he would want his own family to be treated, he cares about you. I love how genuine Dr. Melvin is. He has been the absolute best doctor I have ever experienced. I am so grateful eternally, to Dr. Melvin and all his staff. They have collectively given me hope, health, kindness, and a great experience all around.

If I rate him and his staff higher than a 5 I would. Highly recommend!

Dr. Melvin cured my pain in my cervical spine and helped me avoid surgery. I highly recommend him and his friendly staff for pain management.

If I could provide a rating of MINUS 10 for Dr. Melvin, especially his staff, I would. The doctor upon my initial visit was fine and he hastily scheduled me for a Medial Branch Block Lumbar diagnostic procedure to see if I was a candidate for a radiofrequency neurotomy to help the chronic lower back pain that I’ve had for 10 years. At the visit, I was handed a stack of papers that I was to sign that described some extremely alarming risks. The worst of them being damage to the spinal cord resulting in paralysis, heart attack, stroke and death among many others. After reading this I contacted the office and asked for statistical data regarding the effectiveness and risks in order to obtain reassurance. For instance, is there a 1 in 20 chance of any of the more serious risks or 1 in a 1000, etc. The staff member on the phone was agitated by my questions and said rudely that they don’t have any data like that. It is my understanding that it is common practice for a doctor to have data… pertaining to his procedures. I was directed to an office manager named Stacy who said “I don’t have any of your little graphs or charts”. I asked both ladies to please ask the doctor for me. Their reaction was anything but reassuring because l was given the opposite response that’d have expected of a professional practice. This response led me to believe that they don’t advocate for the doctor or the procedure. She claimed I was arguing with her and she went as far as to threaten to cancel my appointment because I asked these sorts of questions. She felt the need to add at that moment that my insurance was not going to cover it anyways. My insurance told me the opposite. I live 60 miles away and they said I will have to come to the office if I want answers. This was two business days before my procedure and very inconvenient. I agreed to come in to see the doctor hoping this was just a misunderstanding and that he would set me at ease in order to proceed with the procedure. The combative office manager hovered over me while I sat in front of the doctor. To my dismay he had an entirely different demeanor from when I first met him. He didn’t greet me or make eye contact. He didn’t ask me about my concerns which is what they brought me back for. Instead he talked into his laptop and said he would not do the procedure, I was no longer a candidate, and my insurance won’t cover it either. I told him that I have confirmation that my insurance authorized the procedure and would cover it. He raised his voice and said “They are liars”. I couldn’t get a word in, he proceeded to use a harsh tone and when I finally had a window to ask my questions, he walked out as I was in mid-sentence and said he had other patients to see. I had clearly been misled because I was scheduled for that Monday. There was no basis for this response, I was calm and collected, and remained polite. As I tried to gather clarification I was repeatedly met with contradictory information and harsh language by both the doctor and office manager, saying things like “I just told you that, you aren’t listening!”. I was put in a room with Stacy afterwards to go over my costs which were in the $1000’s whereas my insurance said all I’d owe was a co-pay and the procedure would be applied to my deductible. I again asked for clarification and she said she would no longer answer my questions, she yelled may times that “the doctor already told you this!”, she contradicted herself within the same sentence and contradicted what the doctor had said. In her increasingly agitated state she said “You have wasted the staff and doctor’s time”. She made it clear to me that I was no longer welcome there and that they were not interested in helping me get better. I left in tears and I can honestly say that I have NEVER been treated so poorly by any other staff or doctor. No one should be treated like that under any circumstances. I am sharing this to forewarn others about this place. People as aggressive, combative and unwilling to provide complete assurance and clarity regarding such a serious procedure should in no way go anywhere near someone’s spine. I urge others to proceed with caution before involving yourself with these people. I found this treatment to be so egregious that I will be contacting the Better Business Bureau and I am filing a formal complaint with Blue Cross and Blue Shield.

I went to see Dr. Melvin after a poor experience from a pain management center. Dr. Melvin worked me into the schedule immediately. His staff were welcoming & kind. Dr. Melvin took notes on my medical history, asked about my current doctors, and was eager to set up a plan of action to relieve me from my pain. Dr. Melvin was professional, knowledgeable, and easy to talk to. He explained procedures in detail, but easy to understand. Dr. Melvin is a FANTASTIC M.D. and I am so thankful for his help.

Our family is very thankful that we found Dr. Melvin. Since July, my husband has been dealing with chronic pain and serious mobility issues due to a fall. Dr. Melvin is highly competent, thorough and empathetic. He has used a broad range of treatments to find pain relief. He is an expert in comprehensive pain management. He is easy to talk to, seeks to understand and doesn't over promise but instead offers realistic expectations.