Dr. Francisco Peraza, MD

Review of 2024, Dr Peraza is very nice and so are his new staff down at Sahara, mainly Dr Mendoza, who is very helpful and kind when it comes down to making sure you are healthy and finding out what type of problems you may or may not have. All of his new staff are friendly and you can always count on them.

Dr peraza muy bien.. y la otra Dra que atiende cuando hay muchos pacientes o llegas sin cita(no recuerdo su nombre) muy amable tambien. La recepcionista(la mujer que siempre esta en el mostrador)una persona de caracter muy cambiante, no todo el tiempo muy amable, aveces vastante ruda, no se sabe como te va a atender cada vez. las enfermeras muy profesionales y rapidas,me gusta,...bien.

ok so i used to take my son to Dr. Peraza as he was the one who visit us @ the hospital when he was born. The first visit at the clinic was very good after that it was awful! the last times we were in there he did't even check my son it was the other doctor who did it; and everytime we were there because my son was sick they always said it was a bacteria or a virus! seriously? the last time i took him was because he was really congested and had fever but instead all they did was sayint it was a virus and come back next week! omg! i took him to Dr. Sharma which is my nephews doctor and well just to find out my baby had pneumonia! i would NOT recomend Dr. Peraza in any of his locatios as he recently open a new one on Sahara, it may look really clean and nice place but in professional terms they have nothing!

Dr. Peraza is nice when he meets with you, however his staff is nothing short of completely incompetent. My husband and I paid cash prices for the services, however as soon as his billing department (who is just some girl named Vivian that does not work in office)saw that we had new insurance company that would no longer require us to pay $180-$350 per visit, she tried to retroactively bill us for dates EIGHT MONTHS EARLIER. Further, when I tried to call her and discuss that the girl at the office said that we were paying cash prices up front, she just said, well you have nothing in writing to prove it so you need to pay this additional amount. The great thing being is the last appointment we had they made us pay an additional $190+ to bring us "up to date" before we could see the doctor, and then they did this new billing. I refuse to use this doctor anymore and have found a wonderful who is upfront with billing.In addition, Dr. Peraza's office does not comply with Nevada state… requirements to keep the shot records in a uniform system to be accessed by all medical providers, which could mean that a child could receive inaccurate care in an emergency.Further, at the last appointment, after waiting for approximately two and a half hours, the nurse, who spoke very broken english, asked us why we were there and if my son needed shots and how many!!!! How ridiculous to tell a parent that a infant needs an appointment for a six month check up and then ask that parent what the child needs. If I had that experience, I would not be bringing him to your office!

This doctor's office is completely incompetant in its office management. My husband and I have been paying cash prices for doctor visits for my son, because the insurance we had only covers 1 visit per year. However, they are now claiming that we were paying towards a deductible (there is NO deductible on this insurance, it just pays 1 doctors appointment per year). Further, we were told to pay a certain amount to pay off the balance for the hospital visits from the doctor. The office now claims we owe more. My new insurance has a $10 copay, but the girls at the desk charged me the copay, plus $40 to go towards the deductible (which is wrong, you either have a copay or deductible with my insurance, NOT BOTH). The girl who does the billing does not work in the office and does not have any clue of what the girls who are telling patients what to pay are actually doing. Before my sons last appointment my husband and I waited THREE HOURS for the girls in the office and Vivian, the billing… girl outside the office to try to figure out what they were doing. They told us what to pay to be current. They now say we owe an additional $400-500. Then after waiting the nurse calls us and has no idea what my son is there for (for his 6 month check up) and asks my husband and I if he will be getting vaccinations. I don't know, you are the nurse and you have his file with his vaccination records!Either these employees are illiterate and incompetant or are parttaking in fraudulent activities. Either way, I will no longer go anywhere near this office, no matter how nice the doctors is.