Dr George Y. Hisatomi, MD

I honestly believe that perhaps the “system” is dictating our level of care. It’s as if they go down a checklist of pre-approved approaches regardless of the issue or actual problem (only superficially addressing a symptom). I suspect this is a Sutter approach versus specific to Hisatomi, as I have received the same type of care and prescriptions for two different types of symptoms (spanning the exact same meds in a specific sequence after multiple visits but both doctors stating the contents/purpose of those meds as different). Hisatomi has been my PCP for quite some time. I’ve been relatively healthy so I haven’t been receiving care excessively enough to ‘need’ to change. I brought up multiple items during last visit with most going unaddressed, not even looked at, and summarily dismissed as if I don’t know my own body. So much for unique, person-specific care. I truly felt that I was just pushed thru the proverbial machine and system to get to the next appointment on scheduled… time. It’s unfortunate that I don’t feel being listened to for my now aging health.

I've been a patient of Dr. Hisatomi's for a couple of years and have decided to switch to another PCP within my medical group because of his dismissive and judgmental attitude towards me on several occasions. I asked him on two separate occasions for a referral to a dermatologist due to 50+ years of extreme sun and some recent changes to moles on my face that concern me. Both times he flat-out refused to refer because he said my skin looked fine and the dermatologists will get mad if he sends people "who don't have skin cancer" (his exact words). He did not take a biopsy or look at my skin for more than 5 seconds before he determined he wasn't going to refer me. I also have significant arthritis and chronic pain that flares up a couple of times a month and he refuses to prescribe anything more than ibuprofen 800 that will help me during a flare up. I ask for the lowest dosage for flare ups only. He instantly refers to the opioid epidemic and how they shouldn't be taken on an ongoing… basis. So even though they are a legal path to help me, I live in pain. And I'm pretty sure taking as much ibuprofen as I do isn't very good for me either... I feel that Dr. Hisatomi is more concerned about what others may think of him than of me, his own patient who is the one suffering.

Dr. Hisatomi save my life not once but twice now. I was having a heart attack in the office, and was taken immediately to the hospital, thanks to Dr. Hisatomi. I'm so very satisfied with his professional manner. He takes the time to listen and discuss with me what the problem is so that I can understand. If something comes up that advise is needed I use the Sutter website and his replies are fast and he even follow thru with a phone call. I am so grateful to have found this doctor.

If there was an option to give this doctor 0 stars, I would. Dr. George Y Hisatomi was by far my worst experience since I've been a patient at Sutter Health in Elk Grove. My back went out this morning and I was in tremendous pain. He came off in a very accusatory, judgmental manner. And to make matters worse, he didn't even want to examine my lower back. While I was in his office, I felt as though I was being falsely accused of doing something wrong and stereotyped, both my son and I. It was absolutely one of the worst experiences I have ever had at the doctor's office. I left feeling humiliated.

Excellent care, prompt, courteous and thorough.

Dr, Histomi He is professional and personal treatment. I know his intergrity raising your hopes has accurate diagnosis.