Dr. Graciela Moreno

The worse doctor I have ever experienced. Had no compassion for my treatment and didn't really diagnosis or give treatment. A waste in putting my trust of her care and her diligence in getting insurance approval for diagnosis or treatment.

The worse doctor I have ever experienced. Had no compassion for my treatment and didn't really diagnosis or give treatment. A waste in putting my trust of her care and her diligence in getting insurance approval for diagnosis or treatment.

BEST DR. I have ever had!

Dr Moreno is hard to reach she never answers the phone. She is cheap will not hire staff to assist patients. She is off more than she is in the office and is very moody.

New patient appt: Unlike the previous review, the staff and doctor were very professional and courteous. When setting up my appointment, the staff obtained my insurance info and my personal info in order to confirm my benefits. They even called the day before the visit to review my benefits. This year, my husband's employer changed some of our benefits (unknown to us). This year we have a deductible. The staff informed me that I would need to pay the office visit as part of my deductible. I will admit that I was upset of paying a deductible, when my family had paid a copy in the past. So I wss prepared prior to my visit to expect to pay for my visit. The staff explains my insurance brnefits, in order to avoid any surprises.So the previous review looks like the patient was not familiar with her insurance benefits, and reacted by giving a negative review because she did not like her benefits. As a patient, it is my responsibility to know what my benefits are, and to select a… clinic/doctor that is in network with my plan. Why blame the doctor or their staff for the shortfall from your i?By the end of my first visit, I was so impressed with the doctor and the staff that I set up appointments for my entire family.

My time spent at the office took forever and when I provided my insurance information it seemed that it wasn't good enough or on their approval list. I may not have the insurance that they were seeking but they didn't have to take it out on me, the patient. The staff was also rude.

Dr Moreno has tremendous knowledge and is willing to take the time necessary to explain the illness and possible treatments. For such a young doctor she has knowledge beyond her years.

Being a military wife I have seen quite a few doctors, and dealt with not just a few clinics. After nearly 35 years, I have found a physician that I believe will take care of my health and I trust her. In my experience she has taken time to listen, consider and then deal with whatever issues need to be dealt with first. She has been what I wished to find in a personal, family physician.

My family and I have been seeing DR Moreno for three years. We really like this team they work well together, only problem has been wait time.

My entire family has seen Dr. Moreno over many years. She is very thorough by explaining what will be prescribed, administered, or tested. She actually treats you like one of the family. Her care and concern is quite genuine. We have not felt rushed through in any of our office visits. She does tell you how it is--she is always straight and honest with you. I know that she will be forward and truthful, no matter the issue or illness. I know she has had a difficult time with hiring good staff, but it seems that she is not the only doctor who has this dilemma. Any office can have the best staff, but the worst doctor. What is most important is the qualifications and competence of the doctor. That is why my family trusts her and her medical judgment. I just say enough about Dr. Moreno. I do recommend her to my co-workers and friends.