Dr. Gregory Gerald Gardner, DO

Dr. Gardner gets a very large portion of his business because he is recommended by a local union for workers comp injuries. That is how I was referred to him. My experience with Dr. Gardner was never pleasant, it was acceptable. He always came across as arrogant, but it was not impacting my care, so it was just something I dealt with. However, that changed when he gave me wrong medical advice that if I had followed, I would have been severely negatively impacted. I was being seen by him for a work-related knee injury. After weeks of physical therapy, I got an MRI on my knee which indicated a meniscus tear. When my worker’s comp insurance company received notice of the tear and required surgery, they issued a partial denial of my claim, stating that my knee sprain was work related, but the tear was not. Upon receipt of this partial denial, I retained an attorney. During my next visit with Dr. Gardner, I informed him of the partial denial and that I gotten an attorney. At this point he… became angry and began to belittle, berate, and bully me. Dr. Gardner: “Who told you to get an attorney, did I tell you to do that!”. “You have just messed everything up”. He was talking to me like I was a child. Dr. Gardner: “I can close your case right now and you can get the surgery under your medical insurance. Do you want me to do that?” I said no. Dr. Gardner: More bullying which I do not recall, then “I will text the surgeon right now to see if he will do the surgery under your medical insurance”. He then texted him. More bulling and ranting, then the surgeon replied. Dr. Gardner: “the surgeon says he will do the surgery under your medical insurance; I can close your case right now so he can do so”" I said no. More ranting and bullying including repeating some of the above statements. I continued to say no and eventually the appointment was concluded. The 1st issue is everything that Dr. Gardner said was wrong and if I had succumbed to his belittling and bullying, I would have been SOL. As an editorial comment, if you are going to belittle and bully someone, you should at a minimum be correct in what are belittling and bullying them about! After the appointment, I immediately contacted my medical insurance company. During the conversation they informed me that since it was a partial denial of my worker’s comp claim, they would NOT cover the surgery on my knee and added that “no medical insurance company will pay a claim on your knee for the next five years”. This was done through an assistant and can be independently verified. With the help of my attorney and my surgeon, I was able to reverse the partial denial and get the surgery approved by my workers comp insurance company. The 2nd issue is Dr. Gardner’s refusal to take responsibility and accountability for the misinformation giving to me and the potential severe consequences of doing so. During my next appointment with Dr. Gardner, which I was not seen until an hour and fifteen minutes after my scheduled time, Dr. Gardner opened my file and saw that the surgery had now been approved. He did a brief examination and then began to lecture me regarding me inquiring with the front desk staff regarding the delay in being seen. I stated, “You were over an hour late and I simply asked why and said that my time is just as valuable as yours”. I then said “however, since you want to lecture me, if you are going to belittle someone, talk to them like they are a child and bully them, you should know what you are talking about. You were trying to get me to close my case stating that I could get the surgery through my medical insurance. I checked with my insurance company and because it was a partial denial the surgery on my knee would not be covered under my medical insurance. If I had done what you were trying to bully me into doing, I would have been SOL.” Dr. Gardner: “That is not correct, others had done it”, said in a belligerent tone walking towards me in an aggressive manner, now

Dr. Gardner takes great care of his patients and answers all questions. I recommend this clinic.

I have treated here a couple times now and I absolutely love this Doctor! His staff is pretty great as well. Very nice facility too.

Dr. Gardner is thorough and listens to all of my concerns and always has a great plan of action, getting me to feeling better and on my way. I will always recommend him and his great clinic Texas Medical Institute.

This place is amazing

So helpful, they took real good care of me.

Highly recommend this place, very freindly staff and welcoming, wait time is short, & all the doctors are very Professional.

Highly recommend this place for everyone, i love the staff very welcoming, could not have found a better place to be treated.

Dr. Gardner and the staff at Texas Medical Institute are wonderful. Not only is it Family Practice but they also work with personal, auto and sports injuries, have chiropractic care and more! Highly recommend!

Very knowledgeable & patient staff!