Dr. Gregory J Murad, MD

I was referred to a Doctor @ Shands by a Tallahassee surgeon. They called me to get my insurance info before I made the 3 hour drive. When I arrived I was shuffled out quickly with an order for an EMG. I had the EMG done but didn't hear back for 30 days so I called. I was told by Dr. Murad's assistant she wasn't aware the results had been scanned into the system but would make the doctor aware of the test results. Another 30 days and still no contact, do I need a follow up appointment ? I called again and was told Dr. Murad was busy with speaking engagements but she would remind him. Two weeks went by and I called again and was told my request for information on what to do would be expedited. Two weeks later I realized I would never hear from them. Either the assistant or the doctor dropped the ball. I wrote a letter to the head of the Neurosurgery department describing my experience but never heard back from him either. Now I have to begin the process over again. I can only assume… they were unwilling to work for what Medicare was willing to pay. Fine, but they knew I had Medicare plus a Plan F before I drove down there. I feel like they did the minimum required by law knowing full well they would never treat me because they would not be able to get more than what Medicare pays. If they were unwilling to do the work they should have told me upfront to go somewhere else rather than let me worry.

I like the professionalism that Dr. Murad demonstrates. I would like to talk to him just for a few minutes about my post surgery experiences, as I have had several concerns. I know Dr. Murad will answer my questions honestly and accurately and I hope to see him soon.