Haley E Swanson

Haley Swanson is a wonderful NP. She is thorough and cares for her patients.

I think Dr. Hailey Swanson does a great job, but she needs to work for a different practitioner. Bayview physician practices is the worse practice I have been to in my life. They don’t know how to hire receptionist. They’re rude, they do not not know how to answer the phone, and if they do answer you are put on hold for 15 to 20 minutes or more. Their entire office staff is very rude. You also have an extremely hard time getting your prescription refilled if you run out and there are no refills left. If Dr. Swanson wasn’t such a good doctor I would change to a different Doctor. Most of the doctors in the Hampton Roads area are terribly Doctor, and that’s why I stay with Dr. Swanson she is the best doctor I have found in the area.

Very good

I am beyond disappointed with the Bayview Physicians group. I scheduled an annual checkup in 2022, and I am still getting bills almost a year later when this should have been covered 100% by my insurance. It turns out that when I scheduled my annual checkup, the provider, Haley Swanson FNP-C, instructed her staff to file the claim as an “establishing care visit,” and no one explained that to me. They told me to return to go over the labs and I thought that was part of my annual checkup (again, which is 100% covered by insurance). My insurance got two claims from Bayview Physicians/ Haley Swanson, one consultation to establish care - which I was never informed about, and the annual checkup which I requested in the first place. So now I have to deal with extra costs because they omitted information and because of their bad practice. I called and complained several times, and nothing was resolved. This facility is worried about making money and taking advantage of patients. Please do not… waste your time, energy, and money. People like these should stay out of business.