Dr. Harrel Dee Butler, MD

I went to this doctor in 2015 after falling on cacti during a hike and ending up with some needles still deeply embedded. Dr. Butler was so extremely rude that I left within 5 minutes of him coming into the room and never allowed him to look at me. Surprisingly, I now see on my credit report that I owe Austin Regional Clinic $110! I never got a bill even in the mail and was not even treated by this horrible doctor.

First words out of his mouth were "Oh you're a drop in patient, this really isn't a drop in clinic". Said this even though I had an appointment but just happened to be early because of chest pain. Then immediately called an ambulance after interrupting me every time I tried to give him information. I knew it wasn't my heart but he wasn't interested in hearing about my previous medical history. Went to the hospital ACROSS THE STREET IN AN AMBULANCE and the Dr. there immediately ruled out heart issues. That won't fix the charges.

As a Dad (parent) you always look at your child as your baby even when they grow older. Cameron (your patient, our 21 year old baby) is one of the healthiest guys I know and a person who never complains. When Cameron experienced intense gastrointestinal pain and other symptoms which pushed him to his limits for days your effort to diagnose, professionalism in follow up and after hours effort helped us to quickly understand and turn the corner on an unknown quantity; the source of the problem. I have been seeing you for some time and it is always obvious from your attention to the patient's feedback and your thoroughness in extracting a deeper understanding of the history of the problem that Cameron is not special; that you manage all your patients with this laser like precision. I wanted to take the time to express the sincere gratitude of both parents (Allison & George (me)) for helping our child and share with the community the precious resource your are. Thank you for… your caring, passion and precision in the important work you do every day...

Waited over half an hour. The nurse was nice but Dr. Butler was uncaring on so many levels. I actually cut my visit short due to his arrogant and thoughtless manner.

Great Doctor

Waited for a very long time. Literally took 45 min to be seen and not including the time I arrived early. I couldn't help but feel rushed like he was just trying to be in and out and on to the next patient. Kind of like making your #'s look good but it doesn't mean that they are good... Was overall dissatisfied with his opinion and possible resolution to the problem. Will not see again

Doctor Butler is very personable. He is a great doctor and considers everything carefully before making a diagnosis.

I made an appointment with this Dr. For my child twice. Both times he left me feeling unhappy with the way he conducted himself. The bottom line is he comes off as a complete know-it-all and has a problem listening to his patients (or their parent). I respect a doctor for his medical knowledge and expertise, however I expect a doctor to respect the fact that I will know my child a lot better than he will after 10 minutes. I also expect him to have good manners and not interrupt me in the middle of a sentence and dismiss me as though I am an idiot. I've since found a new family doctor who is both smart and has the ability to listen before making an assessment. Until this guy improves his bedside manner I think there are much better options out there.

terrible doctor