Dr. Heather Anne Bruce, DO

Made the appointment for my daughter months in advance. Our PCP sent over the referral 2 months ahead of the appointment. We got a call two days before the appointment saying they had not received the paperwork. I called them back with the exact day and time it was faxed to them. They claimed it was never received and said it was our responsibility to get the paperwork and they were going to cancel the appointment. After arguing with them, they finally acknowledged they'd received it. We showed up to the appointment and had to wait an hour and a half in the waiting room for the appointment we had scheduled months prior. The doctor had horrible bedside manner and didn't listen to my daughter's concerns at all. My daughter was crying when we left the appointment. It was horrible.