Dr. Helen Lai Kwong, DO

Love this doctor! Listens to concerns and is very understanding … the whole office staff is very friendly snd welcoming. I feel like I am being well cared for.

Dr. Kwong is a great doctor. She never rushes you & always listens to your needs.

Dr. Kwong takes time to listen to any problem I have. It is very comfortable and easy to talk with her. She always makes you feel like she has time... never rushed! Love having her as my doctor.

Great doctor

Excellent primary care physician

Dr. Kwong is a personable and knowledgeable doctor. She asks questions of her patients and listens to her patient's concerns and questions. I'm very happy that my wife and I switched to Dr. Kwong.

Dr Prabhu, my family physician was on vacation. Dr Kwong saw me. You have to realize how much I love Dr P to understand that I was skeptical any other Dr could measure up to her. Dr Kwong passed my skepticism with flying colors. She was kind, compassionate, and knowledgeable. I left feeling that I got very good care and advice. I highly recommend Dr Kwong and Westerville Medical associates. Marsha Ernst, Mt Vernon, Oh

Dr. Kwong is very helpful and compassionate doctor, went to see her last week for my back pain, after 5 days, I feel better .

I have been searching for a primary care physician for over 15 years. Tough to find the same level of care that I had in my hometown of NYC. Well... looks like I’ve finally found the right doctor for me! From the receptionist on up, everyone was friendly, polite and professional. Dr. Kwong paid close attention to what I said and made me feel like I genuinely mattered. I’d like to also add that I was seen at almost the exact minute of my appointment which as most of you know, is something rare to say the least. I live 30 minutes away, I’m surrounded by hospitals and doctors offices and will continue to happily make the drive up to see her whenever necessary if that tells you anything. I can honestly go on and on about how thrilled I am to have found Dr. Kwong and the staff around her. If you’re looking for a primary, give her a shot and decide for yourself. You will not be disappointed. Hey Doc, thank you so much for making me feel like a person and not paycheck. You ROCK!!!

I recently pay a visit to my doctor Helen Kwong and she has always been very helpful and knowledgeable about everything she said. She is also a caring person to care about my family well being! I’m comfortable to count on her with my whole family! Thank you for such great care!