Dr. Henda Bouali, MD

Dr Bouali is just so rude, she talks over top of you, and if you don't take her drug, she chooses You'll never here the end of it. She really needs to be fired. Tells you it will never get better which is false.

I just completed a telecon with Dr. Bouali. Although I had never spoken with her before, It was clear to me that she was up to date with my case and gave me medical info which had not been disclosed to before by other medical personnel. Her interpersonal manner was relaxed and warm. I look forward to meeting her in person. Gloria Thompson

I use to see dr Graham who I absolutely loved. He moved and I passed on to dr bouali. She was a wonderful dr and I always felt comfortable with her. I started out started out seeing dr bouali but ended up being lassed on to nurse practitioners, different ones who do not know my situation. I started to feel like I was just another patient. I kept expressing that I am still having flare ups.and that the humira is not working but nobody was listening to me. I was then sent for blood work and was told by the rude nurse Alison who handles calling patients back that it did not show inflammation. So I told Alison well that's wrong because here I am with two swollen knees. So after back and forth they prescribed me prednisone. Once I finished my prednisone my inflammation came back and again I told them the humira isn't working. So they finally got me in to see nurse colette. While I saw colette dr bouali came in and helped with the process of changing my meds. My meds were changed to enbrel.… It has been over 6 months and they are not working. I was asked to come in 3-4 times 1 month, twice in one week because I called stating that I have a flare up and my meds are not working. I felt the reason they did this was because they did not believe me. So I had to take time off from work again to come see them to only have them tell me oh your fine, take steroids, and keep with the enbrel. They sent me for xrays which show that I have osteoporosis on my left knee and they did not seem bothered at all...I am not even being treated for osteoporosis....I keep having these painful flare ups and nothing I mean nothing is getting done and Alison always makes me feel like whenever I call that I am lying about my condition. I have spoken to another nurse about this and they said to tell the front desk that I would prefer if someone else calls me back, which I have, but Alison always ends up calling me back. I actually have a flare up today and I called because I took my enbrel on thursday and it's not helping ...she called me back asking me when did i finish my last script of prednisone... I told her i dont remember she then says well it looks like it was last month, ok so last month I finished. She then said what are my symptoms up swelling....the questions shes asks are so redundant and I feel like they treat me as if I'm lying and if I'm pill seeking which remind you I am only on enbrel and occasionally prednisone...I have never been given anything to help with my pain ..I manage my pain on my own. I have suffered from RA since i was 3 years old i am 35 years old. I am currently getting a referral to see another rheumatologist because of how unhappy and uncomfortable this office makes me feel. This is terrible practice and something should get done especially since binghamton does not have many options to chose from.

Horrible!

funny comments were deleted. NO FOLLOWUP, nurse deleted apt. by "accident" many invasive tests.CANT get results UNLESS you pay! can't get apt. for 2 months..i could be dead. legal matter! she NOR nurse calls back.

Even though there are plenty of results pointing to the condition that you have, you never get a diagnosis. She leaves you feeling like you're crazy and your symptoms are all in your head. She never takes steps to help you with your pain. You have to argue with her continuously to get her to send you to places to help with the areas of your body that need attention. She wouldn't send me to PT for my knees and when I argued enough she sent me and PT sent me to a surgeon which I needed surgery. If I hadn't argued with her to at least send me to PT I'd still be unable to walk. MRI results and documentation of issues and she will not diagnose you to put you in the proper place to conserve some quality of life free from pain. Rediculous and unacceptable.

I had been having severe groin pain and less severe back pain, and my primary physician wanted me to see a rheumatologist. Dr. Bouali didn't even do an exam, yet she diagnosed me with fibromyalgia on the first visit. I had my doubts because the pain wasn't widespread throughout my body as fibro typically is, but she assured me that her diagnosis was correct and that I would need to adhere to her treatment plan if I wanted to get better. She wanted to prescribe several fibromyalgia-type drugs and send me for biofeedback treatment. She also insisted I exercise more, despite the fact that I kept telling her I physically couldn't handle it without the pain becoming unbearable. I refused the drugs but I did try to do more walking. I couldn't even walk 1/4 mile before my leg would start giving out and I would trip, almost falling to the ground several times during the last walk I attempted. That was it--I just knew it couldn't be fibromyalgia. Within 2 weeks of the visit with her, I… managed to get an appointment to see a great ortho surgeon out of the area who diagnosed me with severe hip arthritis--it was NEVER fibromyalgia. My ortho was absolutely shocked that a physician had missed my obvious hip pathology symptoms and misdiagnosed me with fibromyalgia. I had a hip replacement and the pain went away. I was very disappointed that she made such a hasty diagnosis and made me feel like a lazy and non-compliant patient because I didn't believe her diagnosis and didn't want to participate in her treatment plan.

I was referred to this Dr ..I have svere Fibromyalgia ..She was very nice at first .then she said she doesn't take many FM patients ..Hmm well she is a rhem Dr she started me on Lyrica which I was allergic to as I am most meds you take for FM she will not give anything for pain to change the quality of my life so why waste a big co-payment for a fancy name when they aren't going to help you