Dr. Howard Keith Mason, MD

I have seen many psychiatrists over the years. Dr Mason is by very far the best I have ever seen. He truly cares about his patients. He remembers you personally and your issues he doesn't have to use a chart to remember you. If I could give him 1000 stars I would.

I had him in a rehab center in Chandler and he was wonderful, really took the time to listen and really helped me. Unfortunately, I only got to see him once and now that I left no one followed up with me and now I'm having trouble finding a medication that is impairitive and detrimental to my staying clean. But all in all this Dr. Was wonderful!

I didn't have an E.R situation but it was urgent. Dr's deserve vacations but the staff represents them when they're gone. His staff is unwilling to put any time into making a call, returning a call...NOTHING to help find a solution. They are dismissive and at times they come across combative. It's ironic having this kind of treatment at a psych office: being able to respond and act appropriately should be a job requirement. Although Dr Mason is a good doctor I would tell patients to stay away because the boss is only as good as his staff.

He is just ok, office staff bad.

I found Dr Mason to be knowledgable , compassionate and caring . He is willing to listen . He is a great psychiatrist .

Dr. vacations a lot, a 2 week appointment is instead schedule in 4 weeks

It has taken weeks and even more than a month to get a return call to schedule an appointment. I have had multiple family members try because they didn't believe me and were amazed when their call was never returned. For 5 YEARS this office has been this way; and I have finally had enough and will be moving on. I waited 5 weeks to get a return call (after leave at least 20 messages)just to schedule an appt. I found a new office and they called back in an hour!!!

I called every day for 1 week,at different times during the day, and never talked to a live person. The phones are answered by message machine. They do return phone calls, however, receptionist states she needs to speak with you in person before she can make an appointment...difficult to do if she never answers the phone. No fax number or e-mail is provided for potential patients to communicate their information. Worst customer service I have ever seen.

He prescribed my wife 2 Benzodiazapines to an addictive personality and doesn't return phone calls when out of the right meds now we are at the emergency room for my wife with withdrawl symptoms way to be professional doc.

I have been seeing Dr. Mason for a few years. Although, I trust & like Dr. Mason, his front office staff is horrible. If I didn't like Dr. Mason as much as I do, I would definitely switch. She is working with people that have mood disorders, they last thing you need to feel is neglected, dismeaning, and just don't care.