James Bernheimer, MD

Have had two appointments with Dr. Bernheimer and have been dissatisfied with both. He does not show compassion at all to the severity of the medical issue and is very vague in his findings and explanations. I am waiting weeks in between visits and testing in order to determine a diagnoses. His bedside manner is poor.

Whoever the secretary at GBMC location is a disgusting and rude person to talk with. I was trying to make a new patient appt and from the beginning she answered the phone by, How can I help you? she couldn't even say good morning!!! She made me give her all my information, when I first ask her when was the first available appt for?. After giving her all my info, she says the next appt is for a month. And all I said was, "OH WOW" and she raised her voice and started saying well you can't expect to get an appt for tomorrow and if you can wait that long than you should go see your primary Doctor. I was shocked the whole entire call but this just toped it off. I work in the medical field with Customer services and I'm sorry but if I treat my former or/and future patients like this I deserve to be fired. For sure I will not be making any appts to see Doctor James H. Bernheimer. Someone needs to address this issue because this is causing this practice lots of patients probably. :-( Thank… You.