Dr. Javan Lee Horwitz, PhD

poor communication from staff, bad experience with scheduling, did not trust psychologist's judgement

My father was referred to Dr. Javan Horwitz’ office by his neurologist. Dr. Javan Horwitz met us for the initial meeting, but for the next meeting - the first round of testing - we were greeted by his wife, Natalie Horwitz, who introduced herself as “the female Dr. Horwitz.” Unfortunately, a quick Google search shows she holds a MA. The clerk who takes care of billing reiterated that she is a doctor. We asked for her license number. She said we could receive it at the next appointment but that it could not be communicated on the phone or email. My father was also uncomfortable with her, as he felt more at ease with Dr. Javan Horwitz. We emailed and requested the second round of testing be with him. This request was ignored, never even addressed at all. In our follow up appointment, I asked Dr. Javan Horwitz if Natalie Horwitz is a doctor, and if so, why no information was online or provided to prove so. He said he would send me her credentials via email. This was months ago. It never… happened. Both of the Horwitz’ claimed she is a doctor able to practice, as did the clerk on the phone (who - by the way - screamed at me and my sister on the phone - not so great service). Every other person I have encountered who claims to be a doctor is easy to Google, easy to find their credentials online. Not Natalie Horwitz. I’m still waiting on this business to follow up on what was promised. If they can prove that their employee who claims to patients that she is a doctor actually is - I’m happy to adjust my review. Until then, I’ve notified the referring neurologist and will next reach out to the BBB. Please - do not go here!