Dr. Jeffrey Lee Shy

I will forever be grateful for the attention Dr. Shy gave to my Mom, from diagnosis, medication, support care, and words of encouragement. Thank you so much, C. Spencer

I cannot say enough that could sing this Dr. Shy's praise; he helped me every step through my Mom's diagonsis, medication, and getting me home care. I will be forever grateful. C. Spencer

DR. SHY: I am not impressed (putting it mildly) with the “care” you “provide” nor your bedside manner. I have 2, shall we call them, “loved ones” both with cognitive decline, one on 22 medications (a prescribing cascade that NONE of this person’s providers will address and is obviously a culprit in cognitive function—yes, always look at the meds prescribed to your loved ones!) and another who has damage to his brain, memory and retention failing rapidly, refers 95% to the past as opposed to present, cannot retain new, simple information and had to retire over 10 years early in his career because of this and other “performance” issues (none to his/her fault). Neither of these “patients” are capable of managing their daily medications, healthcare, or money—it is done for them. They have difficulty retaining information about simple tasks or occurrences. Their lives and livelihoods are managed by others. All Shy does is give them the SAME cognitive test over and over at every visit. A… dog could memorize it when given enough times. For Shy? If the test is fine, the patient is “fine”. Shy makes it known that he is ready to retire. (Who cares? Advice: If you’re not interested in healthcare anymore, get it done & retire NOW.) Shy offers no support to the family or caregiving team regarding the daily struggles or obstacles affecting those who assist DAILY. He will not consult with a concerned family member or caregiver without the patient being present. Altruistic? Everything in the open? Very Nice, but he DOES NOT take the time to LISTEN to family/caregivers even when the patient IS present. He rarely allows an elaboration or simple concern to be expressed before cutting you off, immediately inferring that your concern is a triviality. “Don’t take things so seriously...who cares”. He is condescending, rude, harried, misogynistic and shrugs his shoulders even so much as saying: “well, maybe I should move in and do everything, would that be better? (Oh, yes. He said this and more). Out of LINE. Healthcare 101?FAIL. His last uttered diagnosis was “Benign absent mindedness”. Thanks, doc. Yes. He says things like this. SO, plan on leaving frustrated and wondering how he is getting away with denying his Hippocratic Oath (“do no harm”), and his loose tongue. In addition, if a patient is referred to him, he will mince no words about the prior provider (a fellow neurologist) and contradict that doctor’s diagnosis. In this case, a diagnosis of onset Alzheimer’s/dementia, a medication prescribed by the former provider, and Shy stating boldly: “I disagree with that diagnosis.” Tell me, Dr. Shy, how you can spend a whopping 10-15 minutes with a patient and claim they “have no issues”. Merely MCI to boot? But the patient’s family (who spend myriads of time with your patient) have watched their loved-one decline to the point that he/she cannot write properly, do simple arithmetic, mis-places everything, cannot make independent decisions, or learn and retain new information? They can no longer comprehend that a incident may have occurred either yesterday or 20 years ago? No, these things don’t matter. Because according to Shy’s simplistic, repeated “test” (hands on a clock, remember these 3 words, draw me a hexagon...) the patient has not “declined” even if the same test has been administered 12 times. That is his only gauge. “What difference does it make” Shy says, “if (he/she) isn’t hurting anyone”. WTH? Full-time caregiving is OK? ($$$) Taking the wrong meds is OK? An inability to socialize properly is ok? Not being able to manage one’s own expenses, refer to the present, relying almost completely on others is ok? A patient that is 95% dependent on others to live and exist in today’s world is ok? Sure, if they can put lines on a clock face equaling: 9:00 it’s ok (by him). “Do you need to see this patient again?” answered with: “I dunno, do I? I guess six months is fine.” Ok then, instead how about NEVER, Dr. Shy. Get on with your retirement, for the sake of your “patients” already. For shame. Unprofessional, sarcastic, condescending, rude, disinterested, and worthless. He is ready to retire (which he will gladly tell you). His comments are unprofessional to the point that I’m surprised he hasn’t faced litigation. I could elaborate more, but it would become an essay. It’s time for Shy to go, as he is no help to his patients. Do not go to him, look elsewhere.

This office uses a billing company that does not bill correctly and when one calls they don't return calls but just keep billing. My bill is 5 months old and this ridiculous.

no respect for patients

Dr. Shy has taken extra extra time to explain my results with my husband and answer his questions. My having MS I think is harder on my husband of 33 years then it is for me.

Front desk was by far the most unprofessional staff that I have witnessed at any doctor/specialist visit. I will not return as a patient and I will find a new neurologist.

Dr. Shy is intelligent, well versed in his field of expertise, and is compassionate about his clients diagnosis.

Very knowledgeable and explained things thoroughly. Both appointments have been the most prompt and on time appointments I have ever had. I appreciate when Dr.s keep all appointments on time, it shows they have just as much respect for our time and schedule as they expect in return.

I have been going to Dr. Shy for several years. He has always been prompt, courteous, and straightforward with me. I went to see him because I get cluster headaches (google them if you don't know what they are, excruciating pain) and he has been successful in getting me meds that have kept them mostly at bay and at getting me things to ease the pain when they do hit. He is very knowledgeable and I have referred several others to him.