Dr. Jonathan Lloyd Masel, MD

Dr Masel does know what he is doing, but he and most of the office staff our lacking the fundamental concept of patient care. They yell at people, when they are asked to explain appointments and billing. Today alone, three people that we know of were yelled when asking pertinent information.

Extremely bad. Wait time of one hour. When I pointed out that being punctual is a sign of professionalism he became very aggressive. After visiting him 3 times I came to schedule a procedure. I told him 6 times I was ready but he was so irritated with my observation about his lack of care for patient time that kept asking if I wanted the procedure or not. When I finally decided to leave he asked me to give the paper work so he could charge the insurance for a visit that did not happen. This is not honest. So Masel made me waste 3 visits - all of them with considerable wait and terrible care. I would have this warning for anybody in need of urological care: STAY AWAY FROM MASEL. This doctor has not good bed side manners, does not respect patient time or opinions. The staff is not very different for their master.

What a awesome doctor and he explains to you so that you can clearly understand what you need.

Dr. Masel and his staff offer the best service I have ever had in a doctor's office. This is one of the rare places where an appointment time is honored, the staff is friendly and efficient . The Doctor is caring, he listens and provides excellent care by giving a thorough explanation treatment of and what alternate remedies are available for treatment. He makes you feel that you are a part of the team and not just an "issue" to deal with. Dr. Masel practices medicine like it should be done, with care and compassion.

Dr. Masel was very thorough and caring when I needed sudden treatment right before my vacation.

I have been a patient of Dr. Masel for over ten years. I find him to be extremely thorough. His office staff is pleasant and efficient. Dr. Masel takes all the time necessary to explain ones particular issue and makes sure you are comfortable with any suggestions he makes concerning your urologic care.

Dr Masel and his PA Maria are very comprehensive and discussed my treatment needs! beautiful office and awesome staff very receptive and helpful. I also noticed they have this really cool phone charging station while you wait.....NEAT!!!!

It is a busy office but the staff are very accommodating and nice. Maria and Dr. Masel were very informative and helped with my urine retention. I will be keeping him as my urologist!

I was extremely happy with my visit to Dr. Masel. I found him very knowledgeable and understanding of my diagnosis. He called me back and spoke to me about my results and what I should do. For my problem I would not go to any one but him. I believe I have the best Doctor for me. I didnt have to wait long for my visit and his staff were just as kind and nice to me.

I waited for over 2 hours and upon complaining to doctor Masel, he told me: " the door was open and still is, you may leave now" .....