Dr. Joseph Cervone, MD

I didn’t even get a chance to meet with the doctor because his receptionist decided to go back and forth with me over the phone about a call she sent me (she denied it for whatever reason) instead of actually rescheduling the appointment she called me about in the first place. I called back because she left a voicemail with HER name and number but then claimed she never called me and I was never a patient in the first place. I literally mentioned her by name which of course I only know because she told me. Now I have to go somewhere else to make an appointment. I was only returning a call and she’s telling me how it’s the wrong office and she would never say something like that, she told me to reschedule because my date wasn’t for new patients. I had no issue with rescheduling, my issue was her going back and forth and telling me how I called the wrong place, she didn’t say that and all of a sudden my information isn’t with them. Mind you, I sent images of my insurance card… as well as all my personal information and it just disappears now. Ridiculous.

My doctor retired and my friend recommended him. I should have check his reviews first before I went to him. He is practicing cosmetic medicine so that answered my question why he doesn't seem interested or even care about practicing internal medicine. All he did was interview and data entry. He did not check my heart and lungs in spite of my history of respiratory problems. He did't have a stethoscope with him. He insisted that I take several shots that I refused due to my allergies. I will not go back to him.

Excellent , Doctor, he's kind attentive and prompt, I've moved out of state now , but wish I could have brought him with us.

My internist retired and Dr. Cervone took over his practice. I found it to be extremely difficult to get an appointment with the doctor even when I ill. I was told the only appointment available was three weeks from the time I called. The staff is rude when on the phone as well as when you are in the office. Recently I asked for a copy of some of my lab work to take to a specialist, which they gladly provided me with. The problem was they also gave me someone else's medical information along with mine. Luckily that patient happened to be a long time family friend and was informed about the carelessness of this office. Dr. Cervone himself although sometimes attentive when you have an appointment is not as thorough as he should be . On several occasions when I saw the doctor I complained about not feeling well for quite some time. I didn't feel my complaint was taken seriously and felt as though I was a burden to Dr. Cervone. Long story short I took my lab work to my new… internist who was quite surprised Dr. Cervone did not mention or follow through on one of the test results which had been out of range for almost a year. Thank goodness for the thoroughness of my new internist who immediately sent me to a hematologist. It appears that Dr. Cervone is more interested in the dermatological "Concierge Skin Care" part of his practice than being an internist.

This is true concierge service.

My Dr. retired and left his pratice and patient to see Dr. Cervone. Dr. Cervone seems to good Doctor. I dont like that you can't speak witht him Dr. over the phone everything is you have to make a appointment to see him even if you have questions or concerns i am not use to this type of practice where the Dr. doesnt speak to his patients. The Office Manage is very rude, when you come in the office she wont' speak she doesnt Greet her patient make you feel welcome or that you can cme to her and Discuss anything. She looks at you like there is a problem she is very very unprofessional. I have been in Healthcare for over 25 years and she really need to be replaced the staff is afraid of her and she is just Rude. Dr. Cervone seems to be a Fair Doctor I am not sure why he has a Office Manager that is Rude and very un professional. I would not recommend anyone to this practice where a Dr will not take call from his patient if they are sick or just have a General questions and also… have to go thru the Office manager to ask a questions over the phone or when in the Office she Discussing you concerns in front of the Entire office. This is Definetly not a Way to Conduct Business and Patient Care.

Wonderful PCP. accurate diagnostician, practices medicine with an eye to the whole person, knows his patients and treats them accordingly. Current on all medical issues and treatments. Can't say enough good things about Dr. Cervone.

Will be leaving the practice not due to the doctor, but due to the staff. For the most part they are rude and the people at the front desk do not provide accurate billing information and if you can believe it they don't know the hours the doctor is in the office. No way to run a business or a medical practice.

I called the office to see if they were accepting new patients...the receptionist only cared about how much my co-pay was. She then put me on hold for 3 minutes and advised that there are no new patient appointments until October? She did not once ask if I was ill or anything. Thankfully I will not be going there.