Dr. Kelly Martinez, MD

Horrible bed side manner. I should have done my research, after leaving my appointment I was in tears and felt very disrespected. She has awful bedside manner, made many comments that were rude and uncalled for. I much rather see another doctor. I left there feeling worse.

Dr. Martinez explained everything to my husband and I , asked if we had any questions, answered our questions, she was straight to the point, which I like, and let’s take care of business! She gave us a book about my cancer, told us if we had any questions after we left to give her a call,her number was in the book. After my surgery, she gave my husband her cell number, told him to call if we had any problems since it was on a Friday. She was very nice to us, I’m thankful for her taking care of me.and I would recommend her.

She may be credible, but her treatment of patients is questionable. She lacks empathy. There are many other Drs in Austin who are much better in skill, empathy and overall treatment of patients.

Dr. Martinez did breast surgery on me last year while I was battling stage 2 triple negative breast cancer. Dr. Martinez has a very cold/serious bedside manner, which is fine, but not generally my preference. This is just my personality; I was happy to work with her as my surgeon since she had been referred by my OBGYN. Dr. Martinez performed a lumpectomy, breast reduction, breast lift, sentinel node biopsy (removed three lymph nodes from my armpit) and removed my port. My surgery went fine, although I heard afterwards from my husband, not the doctor, that I'd had some hemorrhaging so it took a little longer than expected. Post surgery, Dr. Martinez noted I had a higher level of bruising, swelling, and pain than your average patient. I was given 3 days worth of tramadol for my surgical recovery, and requested more after those three days, since I was in great pain still, and the doctor balked but gave it to me. I was not given any more prescription pain medication after that first week,… despite facing 6 weeks of recovery for a huge amount of surgery. Two weeks after surgery, I had a sudden onset high fever (104.5) in the middle of the night, along with tachycardia and a massive headache and high blood pressure. I went to the ER and was eventually admitted because the problem couldn't be identified. Also, my IV was place on the arm where the lymph nodes had been removed, which the nurses corrected, horrified, when they realized. Meanwhile, the armpit that had surgery was hurting more than ever and started swelling. I developed a seroma (fluid collection) in the armpit, which was horribly painful and swelling bigger. Dr Martinez would not agree that the IV in my "wrong" arm caused a seroma, telling me that every one who has nodes removed gets a seroma (doctors/oncologists and other medical professionals since have told me this is very incorrect). She finally came to the hospital and drained the spot, and I felt much better and was discharged. Since the surgery, my cancerous breast has developed a large hard 'ball' internally, of fat necrosis, and it is extremely painful. Dr Martinez has told me that those are not supposed to hurt, which again, many medical professionals and other doctors and oncologists have said is not true. At my very last visit with Dr. Martinez, I went to her concerned about potential lumps I felt in my previously cancerous areas (not pain, although they are painful areas). While reviewing my patient record, she questioned why I am currently taking norco. I told her it was for the lymphedema (which I have as a result of node removal). She told me I don't have lymphedema. ......Despite the doctor and oncologist who diagnosed it, the OT I see once a week for treatment for it. That was a bit mind-blowing to see her outright deny a diagnosed condition. After brushing off my concerns with a very quick ultrasound and exam, I asked her why I have so much pain in those places. She told me pain was normal (other doctors have said this too) at this stage 6 months out, but that I likely just have a low pain threshold. She then proceeded to tell me that I had required more pain medication than "any other patient in her ENTIRE career," in a voice just dripping with... I don't know, accusation? Annoyance? Definitely disrespectful. She made it clear that I was THE ONLY ONE, disdainfully. I took the opportunity to tell her that none of the people I knew who went through breast surgery and reconstruction had been given "only three days of tramadol" and that most people were shocked that I received that. She got very offended and reminded me that she does the most breast surgery of any surgeon in Austin, and that those people 'arent doctors' (yes but.. they go to doctors.) I am grateful for what Dr. Martinez has done for my health. But she is a person who cannot take criticism, and cannot take anyone questioning her opinions and choices. That is not the kind of person I want in charge of my mortality, and I do not recommend that anyone reading this take that risk either. If she does the most breast surgery of anyone in Austin, I'm sure she won't miss my money or yours.

Extensive expierence, great education, breast specialization. Incredibly smart; quickly recalls research studies/statistics. Appreciates emotional attachment to breasts; strives & accomplishes excellent costemic outcome. Takes time to relate to person, not just cancer. Prints/gives every report. In office ultrasound, so you're not sent out. Appoitments on time. Call her office direct & easily speak to a nurse. Office w/ surgical center + privileges at hospitals. Calls client personally. Staff is great. Plenty of parking. Easy to find office

I underestimated how important a decent bedside manner is especially when dealing with a new diagnosis of cancer. She made a difficult situation even worse. Choose a different doctor.

I was just diagnosed with cancer so I haven't had too many experiences with her, but I like her so far very well. She is blunt, to the point, and does not make you wait for lab results to tell you, "yes, this is probably malignant." I found it a relief, really, because I didn't trust my OBGYN saying "oh I'm sure it's nothing!" I like to take things head on and get a realistic assessment. She has warm, kind eyes and a mellow, soothing manner, and I felt all the more confidence and faith when she told me she had every reason to think I'll live to be 100 and die of something other than cancer. She encouraged me to ask every possible question I could think of and was very patient and clear, didn't mind repeating herself, and made sure her staff called me immediately with good news from a biopsy of my lymph node instead of making me wait till the next day. She never feels rushed and I felt like I was her only priority, both in the office and on the phone. When she does let out a smile,… it's so genuine that it comforts you from head to toe like a hug, even if it isn't megawatt. I trust her and I love her staff, who have been warm, affectionate, sunshiney in all ways. They're a great contrast to each other.

My breast cancer was found in my yearly mammogram and my GP as well as my gynecologist recommended Dr. Martinez for a biopsy. The biopsy found invasive ductile carcinoma and Dr. Martinez eventually did the breast conserving surgery. Dr. Martinez is business like in her office setting. But who wants a patronizing or joking doctor in a serious matter like cancer. She presents the facts and your choices and expects you to make the decisions. I would recommended her highly as the surgery and the aftermath went as she said it would.

This doctor had horrible bedside manners. I noticed her quite rude to her staff. She was cold and uninterested in being my doctor. I didn't have a good rapport with her. Her explainations about my pending surgery were curt and abrasive. I asked many questions because I was afraid, and she seemed like I was wasting her time with silly mondane questions. My husband had his list also, which she gave us a face of disgust for making her stay in my examination room longer than she would of anticipated. I would not recommend her to other patients who are in this predicament of choosing a qualified physician to perform major surgery. As a women of color, I felt she was not on my side . I wish I had researched more thoroughly about this doctor. My friend who also experienced breast cancer had suggested a male doctor, but I felt a woman doctor would be less embarrasing and compassionate. I was very wrong.

Having read the negative reviews about D Martinez I entered the office with some trepidation. However, this all disappeared when she entered the room. She did not seem rushed in any way and had a friendly but purposeful manner. She explained my condition diagnosis clearly and I left the office feeling somewhat relieved. I would not hesitate to recommend her and I think we should make our own judgement before taking note of other people's negative views.