Dr. Kwasi Poku, MD

Dear Dr. Poku, I hope you’re doing well. I’m writing to share some concerns I’ve had regarding communication in your office, as it’s starting to cause real frustration and worry. Over the past year, I’ve called your office at least 10 times to request a copy of a medical record, and despite all my efforts, I still haven’t received it. Each time I follow up, your secretary gives excuses that honestly feel insubstantial, and nothing ever gets resolved. This has been incredibly disappointing and, frankly, unacceptable. This situation highlights a broader issue with communication in your office. When patients or their representatives request information, they deserve clear and timely responses. Poor communication not only damages trust but could also lead to legal trouble for the practice. I strongly encourage you to address this with your staff. Improving communication and accountability will go a long way in rebuilding trust and ensuring a smoother process for everyone. If there’s… any way I can assist in making that happen, I’d be happy to help. Thank you for taking this seriously. I trust that, with your leadership, these issues will be resolved soon. Please let me know how you’d like to move forward. Sincerely, Olufemi

Dr. Poku is awesome! He's the physician for all four of my kids. They love him!

Dr. Poku is a very good doctor, never have an issue getting an appointment, my son gets seen right away. We never have a long wait when we are there. The staff is excellent.

Excellent office staff. Experienced Doctor. I highly recommend this doctor

Experienced doctor and very professional and knowledgeable staff. I recommend this practice highly

The best doctor ever. I trust Dr. Poku with my children. I have been taking my children to this doctor for 7 years. He is experienced and has courteous staff. The receptionist is very polite and professional. She has extremely high standards. This is the epitome of excellence in care. I have referred friends and family to this practice.

Excellent staff and an experienced physician. The office manager is an asset to the practice. She is professional, attentive and makes you feel welcomed. I highly recommend this doctor.

Worst experience ever! Please avoid this doc at all costs!!!

Worst place everrrr! they shuld fire the front desk lady. If anyone know how to report them please tell me, because I see everyone had the same experience in that office

I went here to get an immigration exam done. I've gotten this same exact exam done about 2 years ago. It expired unfortunately so I had to get it redone. Waiting time is horrible, they make u run around from office to office. And then ask u to come back to get your results and they are not there! I called a day before to ask what time they opened? The girl said at 10 am. I was there at 10am, door was locked, light was on. I called the office and I asked if she was in the office? She said No. I decided to wait because these results are important to me. She said come back at 12pm. I go back , to find a sign saying they will be back at 1:00pm....why do they even pay these females if they aren't going to open up? When they finally open up they send me to get some extra things done! Couldn't they have called me and let me know these things? Very unprofessional. And thanks to them I still do not have my immigration exam! Being that it's in Towson, I'd figure they would be quick and… efficient. Heck was I wrong and in for a surprise!!