Dr. Lenard Ira Lesser, MD

I am 19 years old and just moved to California to start college. I booked an establishing care appointment with Dr. Lesser at Four Embarcadero Center on September 17, 2026, and travelled an hour into San Francisco by public transport from my college campus after reading these claims directly from his bio on One Medical's website: "I enjoy building trust with patients" and "I believe that nutrition and physical activity are the foundations of good health." These led me to expect a relationship focused dialogue that focused on connecting with me as a person, and creating a space for a conversation about nutrition, physical activity, and other decision making that I wanted advice on for my college life. Instead, I experienced a doctor who greeted me without pleasantries, looked at the computer screen during our entire session, and refused to provide any information beyond the bare minimum required. Absolutely no pleasantries in greeting. He sat me down across from a computer screen and… didn't even make eye contact. He did not ask about my day, or in any way show interest in my emotions. He continuously asked me why I had come, even though establishing care means establishing a relationship, and so it explicitly does not need a specific complaint to book. I asked about lifestyle medicine specifically, and he gave me no resources. He told me there was nothing significant to screen for under the age of 35, with no explanation for why 35. I had to endure a condescending invalidation of my priorities of personal health, justified in his eyes by my young age. He then continued his tendency to blankly ask me if I had any different issue I wanted to discuss with him, effectively shutting down that line of conversation. I clarified by asking if he could at least recommend tools, considering the interests he mentioned on his bio, and he told me in a condescending manner that those tools are outside the scope of medical advice and too personal to discuss with a patient. One Medical's provider page for Dr. Lesser says he "Sees ages 14+." He told me, at 19, that there was nothing significant to screen for under 35. The page One Medical publishes about him sets his own floor at 14. He did not double check any measures from my annual a month ago at a different facility by a different doctor, nor did he walk me through any of the details, since "he did not want to repeat anything that was already said to me," with the tone of trying to minimize the amount of his effort and time in the appointment. He did not cross his desk, never examining me and never even making eye contact. He did not take height or weight either. I was only there for 20 minutes, and I had to painfully prolong the visit after the first 10. For that time I was sitting in a chair with no direct conversation with the doctor that was supposed to be providing me care. His after visit summary was one phrase, "establish care." It was extremely low effort and had no bearing on our visit. He also added a treatment plan that had no bearing on any of my requests, reiterating a medication I had already been prescribed during my annual. He made me feel ashamed. He made me feel invisible. He made me feel terrible about booking the appointment. I felt the need to justify my interest in taking care of my own body, due to his condescending behavior, and the visit ultimately demotivated me from my goals of preventive medicine and my interests in personal health. I called my parents afterwards because I was very emotional and felt ashamed and crushed. Awful service, truly an awful experience. I cannot believe he is an instructor, considering his awful bedside manner. Avoid if you have a decision. Find another doctor. This shouldn't be allowed in medical practice.