Dr. Lois Yi-Lai Chu, DO

My minor existing issues needed to be reviewed. After a 15 minute conversation, Dr. Chu referred me to specialists that have already diagnosed and understand my issue. Rather than do her job, she pushed responsibility away from her desk and passed me off. Revisting those sources would be expensive, painful and fruitless. It seems that she made a personal judgement call and decided not to put herself as responsible. I left feeling like I was considered a drug addict. No concern for my needs. Timid is the best description I can offer.

Very Professional

Dr. Chu is professional but her staff needs to improve. receptionist was on her cell phone and did not bother to look up and greet folks walking to the receptionist window. She asked me to fill paperwork ("fill this out") without bothering to find out my name or why I was in the office. Dr. Chu has no email or interactive website, so all follow-up communication is done by phone or by mail. I received an overview of my lab results the day after the visit, but a week later and I still have not received in the mail the promised lab report.

Very good doctor, thoughtful and efficient. I have seen her many times, very happy with this doctor.

Dr. Chu is a great doctor. She has great bed side manners and she does well with answering questions and giving explains toons. Unfortunately, her rude staff makes it difficult for me to continue being her patient. Her staff doesn't listen, they chat to each other in Spanish and they always have an attitude. I've been Dr. Chu's patient for years and her staff has never been plesant. I hope she reads this and decides to get her staff into shape.

I've been a patient of Dr Chu for over 15 yrs...very pleased w/ her practice. She's thorough and does not make you feel like you're "just another patient" the staff on the other hand could be a bit more pleasant.

This doctor really doesn't know what she is doing. She also is not knowledgeable about common prescription medications and held me hostage by refusing to prescribe birth control until I stopped nursing and gave her Pap smear results from my previous doctor (birth control while breast feeding is very common and Pap smear shouldn't affect anything especially since I told her it was normal). Also, I was antibiotics and she told me to stop taking them whenever I felt better (this will contribute to the development of microbial resistance and infections that are harder to treat). Any knowledgeable health care provider will always say "make sure you finish all doses of antibiotics, even if you feel better before you are done taking them." My husband is a pharmacist and if you ask any pharmacist (and probably any other doctor) they will all tell you the same thing.

We have been seeing Dr. Chu for over a year now and couldn't be more pleased. She is very easy to talk to and really listens. The facility is not fancy, but it is clean and staff are very courteous and helpful. My only complaint would be the TV in the waiting room. We are very pleased with our experience there.

FIRST OF ALL THE OFFICE SMELLS LIKE MOTH BALLS AND THRIFT STORE, SEEMS LIKE THEY HAVEN'T CHANGED THEIR AIR FILTER IN YEARS. THE WAIT IS LONG IN THE WAITING AREA AND EVEN LONGER IN THE ROOM AND THE DOCTOR IS JUST MONEY HUNGRY. THEY CHARGED ME MY FULL DEDUCTIBLE AND THEN SOME EXTRA FOR A FLU TEST. THE STAFF IS OVERALL COURTEOUS AND FRIENDLY, BUT NEVER GOING BACK AGAIN.

She is so scared to be wrong that she is the MOST conservative Dr. I have ever been to. She was unqualified to treat my problem, shingles. She was so scared to give me pain medicine for the excruciating pain that I suffered because of her.