Dr. Lucia Dorothy Sandoval

I went in for severe shoulder pain that was causing me to not be able to move my arm that had lasted a week. It was a bit better at the time I saw her, but was still giving me problems. She treated me like my pain was not real. Despite the MA going over each of my medications with me before the appointment, Dr. Sandoval glanced at my list of medications and pointedly asked me about four of them that could be considered controversial, and I felt like she may have been implying that I was drug seeking. This made me feel uncomfortable, as did her awful bedside manner and lack of warmth. I went in because I was afraid that I might’ve torn my shoulder and wanted imaging and a physical exam, not medication. She was dismissive of my pain and seemed unconcerned and acted as if I was wasting her time. All of my other Kelsey-Seybold providers have been great, but this was a bad experience. Would not recommend; all of the other providers at Main Campus are great, so go see them instead.

i've been seeing dr. sandoval for several years and i think she's terrific. she's cool, calm and collected, is not prone to overstatement of problems or panicking and has a wonderful sense of humor. i've never had to wait very long for her to come in for the appointment and she goes through the exam process proficiently and professionally, mixing in wit and wisdom that has us both laughing. she's a star and i'm very happy she's my doc

Firstly, Dr Sandoval came over an hour late to the appointment. I had an appointment at 10:30am. I arrived 15 mins early. Her sweet nurse came out at 10:40am to let me know that Dr Sandoval was running late, she said It will be about another 10 min wait. I did not see the doctor until 11:30am! On top of that, Dr Sandoval had HORRIBLE bedside manners. I showed her my rash on my neck and she said “I don’t see anything” without even taking a closer look or touching me at all. I told her I was worried that it was something serious, and she responded “rashes are rarely serious.” She made me feel like it was stupid for me to go to the doctor. Then she gave me a cream and said “you can leave.” She didn’t even give me my visit summary report. Not wonder I was able to get a last time appointment, no one wants to go to a doctor like that. The rash got so bad it spread to my face and scalp and I had to go see a dermatologist. Worst visit ever.

I have a hernia, and I was having some symptoms that were concerning to me, when I told her one of my symtoms she rudely said, what does that have to do with your hernia, she then ignored anything else I have told her nurse, she told me to leid down look at my abdomen and said oh is not even that big like is nothing, after that somthing else happened that I dont want to say, then she send me to the lab, this is my worst experience ever.

I am greatly disappointed and deeply affected by Dr. Lucia Sandoval's refusal to continue being my father's primary doctor. After suffering a near fatal stroke due to a physical trauma, my family did much research to insure my father received the highest care possible. We also had to proceed with a lawsuit against his job since his stroke was a work related injury. He continues to need regular checkups to insure he is healthy and progressing. My father had the decency to inform Dr. Sandoval of his case to which she immediately dropped my father from her care. We have not asked for Dr. Sandoval's direct or indirect involvement with his ongoing case. She is not a stroke specialist therefore her expertise is not sought in this matter. We just wanted him to continue with his primary doctor since she has been prior to his stroke. Do ethics play a role when refusing care because of a lawsuit?

So I had to see Dr. Sandoval one friday because it's the only weekday that I'm in town and no other doctors were available (there was little wonder afterwards why this was the case). I normally wouldn't go out of my way to write a review but her bedside manner was just awful. She said about a whole 5 words to me the entire time, barely even looked at me (just came in and looked at the nurses notes on the computer) and then prescribed me meds without even really explaining them to me outside of basic dosage requirements. She then ran off without asking if I had anymore questions or even saying a word! To top it all off, its now 2 weeks later and I'm still not over whatever I initially had and will have to go back (though no chance to her). Avoid this doctor, not only is her bedside manner poor, but after this I doubt her diagnosis skills as well.

I went to see Dr. Sandoval because I was in a lot of pain and needed to get a same day appointment. Despite reading a few negative reviews, I accepted an appointment with her when it was offered to me. My thought was, if she's been in practice for almost 25 years, she can't be that bad right? WRONG! She was the worst doctor I've ever been to. I don't need to be best friends with my doctor, but a smile and a little common courtesy goes a long way. She obviously didn't want to be at work that day, barely asked me about any symptoms and part way through her exam was downright rude because she didn't understand my answer to one of her questions. Even so, I might be able to get past all of that if she actually help with my issue. Instead she ordered some lab work and x-rays, then prescribed me some medicine because it was "probably just this."I'm assuming my labs and x-ray came out normal because I haven't heard a thing about them. She's an absolute joke, I wouldn't recommend her to anyone.

No wonder I was able to get a last minute appointment with Dr. Sandoval - no one wants to see her. She has horrible bedside manners. I'm not sure if she is capable of cracking a smile. Did not listen to me at all. Purposely ignored me on other points. Worse doctor I have ever seen.

Dr. Lucia Sandoval is very caring toward her patients and spends so much one on one time answering questions and explaining. I switched to her as my new primary care physician after I was so impressed with her appt when my regular dr wasn't in for an office visit I needed.I highly recommend her. She is excellent!

Worst doctor's visit in my life. She made me feel like I was ignorant for seeking medical attention and obviously just wanted to go home.