Dr. Lucille Claudette Vega, MD

My husband and I were both patients. She put him on meds for hypertension with little discussion regarding the dangers of hypertension and the importance of the medication. Turned out he was already in chronic kidney failure anyway, but it wasn’t diagnosed by Dr. Vega. Then when his new doctors tried to get his records, it took months. I began having a great deal of pain on my left side and went to her about it. She sent me to a urologist to see if it was a kidney stone. After a CT scan, the urologist told me, “There is a very small stone lodged in your left kidney, but it’s too small to be causing you pain, so that isn’t your source.” I returned to Dr. Vega and asked, “Now what? I really do have a lot of pain. What else could it be?” I’m not even joking when I say that she kind of looked at me blankly for a second, then changed the subject and it was NEVER discussed again. I had no answer and that was that. I felt kind of foolish and wrong, like maybe she thought I was crazy.… Being frustrated and a very busy mother of young children, I forged on with life and the pain would go away for several months periodically and return again periodically. Finally, I had changed doctors when my husband did and I brought up the pain issue to him. He sent me to a new urologist who discovered that the tiny stone was still lodged in the same spot, but it was now almost a centimeter in size. He tried blasting it, but it was too large and he only managed to make it a little smaller. Then that doctor retired and I let it be for a couple of years because I felt ok and was still super busy. When the pain returned, I went to a new urologist who found the stone to now be a centimeter and a half, plus more stones to have developed, all lodged in the same place. I just recently had to go through surgery to remove all of them and it was discovered that my kidney has a deformity which causes this. All this time. All this pain. All this money spent. It’s not that I fault her for not knowing this was where I was headed or this not being an area of expertise for her, what I take issue with is the blank stare and complete dismissal of me. I wasn’t lying. I really was in pain. She did nothing.

I have been a patient of doctor Vega for almost 10 years. I am beyond thankful and happy that I am her patient. Dr. Vega is an intelligent and down to earth doctor. She explains everything in simple language and detail. I am an individual who needs to fully understand what is going on with my body. Dr. Vega always takes the time to explain any issues through words, books, diagrams and even hand drawn illustrations. I feel that Dr. Vega truly knows me as a person and I am not just a number in her client records. Dr. Vega is always available by a pager. I have had to use this system a couple times in emergency cases and she always responds to my page and gets my concern straightened out. Tammy the receptionist is great. Some days she is very busy and conversation naturally cannot happen. However many visits we talk and I feel that we know each other well. The only complaint is that Dr. Vega doesn't have a clone and she cannot service every individual. I highly recommend her to… everyone. If you call, always leave a message and you will be contacted back as soon as possible. If you haven't been contacted then page her.

The office is always clean. I can usually get appointments quickly when I am sick. Tammy, the receptionist nice. It is hard to get someone to answer the phone, though. You have to leave a message and wait for a call back. If you miss the call it's difficult to get them back on the phone. I will say that in the few times I have had to have tests run at another location, I very rarely get them back. I usually have to call several times to get any info and make an appointment. Dr. Vega is very nice, and takes her time with you, but I do feel that she is a little flighty. Although I enjoy seeing her as a patient, I think I am going to start looking for a new dr. I don't feel that she follows up enough and isnt thorough enough. Which is sad because I truly enjoy being her patient.

I have been relying upon Dr. Vega for about 11 years now and she is the absolute best doctor on planet earth! My husband and I have called her countless times and she is ALWAYS available. We consider ourselves fortunate to have such a great doctor and also a friend that takes extra time to listen to our concerns. Also as a nurse, I can attest to her outstanding care. She deserves 5 stars!!!

Tamara, the receptionist, is very rude & does NOT return phone calls promptly!! I stay only for Dr. Vega.

Dr. Vega is the best Dr. ever. I been her patient for several years. Very kind and sweet.

Dr. Vega's receptionist is VERY discourteous and might possibly be enough to send me somewhere else. I have not yet been given my blood work results after 2 months because I can't take more time out of work for another appointment and they refuse to tell me in any way other than that. Have been charged for something I didn't need and now can't get a call back from the doctor to discuss.