Dr. Margaret Mothershead Still, MD

I chose Dr. Still's office based on experience and gender. I thought I'd done my research; but she used unneeded medical procedures to see what's wrong with me - even though my symptoms were different; her office has never called me for follow-up. Recently, when I fell very sick and wanted a refill, I didn't get a call back for a whole day. The next day, I ended up asking pharmacy to keep calling Dr's office to get an answer:-(

I needed to be seen on short notice and the staff fit me in with Dr. Still. My primary care physician at the office was booked up. I mentioned to Dr. Still that I have this same problem at this time of year every year and my records will show that. A simple nasal decongestant and a basic antibiotic does the trick every time. She didn't look at my record at all though it was right in front of her, and instead prescribed an antibiotic that cost 3 1/2 times more than the one that always worked just fine. The next morning, I called and left a message to give her the feedback about the cost of the new drug (the pharmacist was even surprised that she prescribed this expensive drug) . When Dr. Still called back, her tone of voice told me that she was very put off that I would actually request to talk to her directly and not through an assistant or receptionist. She was very short with me. How dare I ask a question or express any dissatisfaction! I wouldn't see her again. Classic Doctor-God… complex.

Dr. Still has been my primary care physician for over 15 years and I've been very pleased with her bedside manner, attention to detail, etc. She is a caring and thoughtful physician. I went to the ER years ago and they couldn't figure out what was wrong with me - Dr. Still figured it out immediately.

You're lucky if you actually get an appointment with Dr. Still and not her assistant. She always seems rushed to move onto the next patient. You never get to talk to her personally if you call with questions. If you manage to get a returned email from her her answers are short and without explaination.

The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. When comparing them to others I have visited for the same condition, they are among the best I have seen. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.

ome ideas to get you started:-Write about overall experiences-Write about what you like or dislike about your physician-Write about whether you would recommend-Write as if you are talking to a peer who is asking your opinion

Dr. Still has been my primary care physician for the past 7 years. She is an excellent diagnostician and really cares about her patients. Even though hers is a very busy practice I never feel rushed when I have appointments. I would recommend her to anyone who want a competent and caring doctor.

Dr Still is an excellent doctor. She is knowledgeable, sensitive, and caring. She will take time to explain the results of tests and explain possible side effects of medications and treatments.Unfortunately, the business operations are abominable and I would never go to a business like this if it were not for Dr Still. They will nickel and dime you to death, abuse your copay policy, charge you for email, and never have a human answer their phone. If you do get a human you will immediately be forwarded to a recorded message. Then you will be told how much easier it is to use their email services for appointments and refills if you want to subscribe to that service with an annual fee. I've been told to complete my patient information on a computer tablet before seeing the doctor - once the information is complete the system will notify the doctor I am ready. EXCEPT the software is so full of bugs you will never complete the application.This "business" is only about money not about… patient care. The business office and the medical practice are schizophrenic. I don't understand why a doctor like Dr. Still would want to work in a place like this.As I said, great doctor, lousy business practices.

When results from tests were relayed to me, the nurse called who could not answer my questions. It took the doctor at least 2 days to get back to me, even though I told the nurse how nervous I was. Another time, the nurse called with results and told me to "get more exercise and lose 15 pounds." The doctor never discussed this with me, regarding HOW to lose 15 pounds. I don't feel that this doctor really takes a personal interest at all.

Huge error by Dr. Still's office. They ordered scans for me at N. Fulton Regional hospital and I'm NOT her patient. Don't have any idea who she is and her office was totally unhelpful. You are not allowed to talk with her, no one on her staff is in, etc. This is on a Friday. Good grief. Sounds like a scam to me.