Dr. Mark Stephen Borchert, MD

During my initial appointment with Dr. Borchert I had many questions about my sons ONH he took the time to answer them all at length. I think the appointment took an hour longer than it was scheduled and he never even mentioned anything about the extra time. I am shocked to see bad reviews of him, especially ones that say that he didn’t answer questions because that was the opposite of my experience. I had some questions about getting an MRI for my son and the potential risks associated with it and he talked on the phone with me at length, doing his best to answer my questions and inform me but urged me to make my own decisions as a parent. I really appreciated the way he empowered me with knowledge but left the decisions up to me. I have nothing but high praise for Dr. Borchert.

Spent 2 hours in the waiting room today just to see the doctor for 5 minutes. Didn't get any answers or much help for my son's condition. Doctor also didn't read his birth history and was making assumptions based on what he thought it was.. Very frustrated, will be looking for another doctor.

I have been concerned about my son's vision for years, but no doctor has taken them seriously until I met Dr. Borchert. He referred my son for an MRI and will be able to give a definitive answer and treatment plan afterwards. He took time to answer my questions and was very caring. Amazing.

My son has a condition that is affecting his ability to read and subsequently his grades are plummeting. My insurance referred me to him, and after 6! COUNT THEM...6! calls to the main person "Karina" (I think they are all named this) they kept telling me he wasn't in the system despite our main physician actually showing me how he was. I think this is their way of getting rid of you. When I finally threatened to take this to a court of law due to the amount of stress they are putting on my family, they offered me an appointment 7 months away!! Can you imagine?? I don't read very good reviews on this man and his front office is ridiculous so WHY IS HE STILL IN BUSINESS???????

This doctor had a quick look at my son. Then he practically ran out of the room as soon as he realized I had questions and did not understand my son's eye problems, and was tearful over my son's situation. I still don't understand his condition since I barely had any time with this doctor who was too busy to bother to explain anything. I was very upset after taking a day off of work to have a doctor outwardly show exasperation pretty much as soon as he entered the room, then practically run out of the room. My son has a lot of health problems and we see a lot of doctors. Dr. Borchert is by far THE WORST. I was actually stunned. Will be finding another doctor.

This eye doc was very rude and clearly showed that he could not care less about my daughter. My daughter has a condition where her optical nerves are small and she is blind. He barked at me, telling me the news that my daughter is blind. I can't believe he told me in such a cold, rude, uncaring way. He was not even sitting down when he told me. He in fact stood over me while I sat, holding my baby, and told me curtly that she'll never see, then turned on his heel and walked out of the room. He stood so he could get out of the room faster, I assume. I did not even have a chance to ask a question after the news. I've never been to a doctor that clearly showed that he could not care less about my daughter. This doctor may be at a great hospital, but the truth is - he really doesn't care about his patients! Do you want to bring your child to see a doc that quite frankly DOES NOT CARE????

--Very competent/capable and concerned with my daughter's vision--Tends to be somewhat condescending and treats my questions, concerns and opinions as insignificant--Office staff is great, but setting appointments by phone can take MONTHS to get in