Maya Zhou Liu Gibson

I had a very disappointing experience with this fellow while seeking care for my child. The interaction felt dismissive and condescending, as though they had already decided they knew best without taking the time to genuinely listen to my concerns or consider my perspective as a parent. I felt repeatedly talked over rather than engaged in a respectful conversation. When it comes to caring for a child, parents deserve to feel heard, respected, and included in discussions about their child’s care. Medical knowledge is important, but so are communication, humility, and empathy. Unfortunately, those qualities were lacking in this interaction. I left feeling disrespected rather than reassured, and I hope this fellow takes the experience as an opportunity to reflect on how they communicate with families.