Dr. Melanie Metsa, MD | Orchard Park, NY | Optometry

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Dr. Metsa works in Orchard Park, NY and specializes in Optometry. Dr. Metsa is affiliated with Mercy Hospital Of Buffalo.

accepting new patients
5

22 Ratings
14 insurance plans accepted
speaks English
22 written reviews
1 specialty
2 areas of expertise
1 hospital affiliation
1 office location
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Metsa's Ratings and Reviews

5

22 Ratings with 22 written Reviews

Average Wait Time 15 Minutes

How was your appointment with
Dr. Metsa?

Patients’ Perspective

Gave an accurate diagnosis: (21) Did WellNeeds Improvement (1)
Had a good bedside manner: (22) Did WellNeeds Improvement (0)
Spent time with me: (22) Did WellNeeds Improvement (0)
Provided follow-up after the visit: (17) Did WellNeeds Improvement (0)
Flexible scheduling: (11) Did WellNeeds Improvement (1)
Saw me in a timely manner: (1) Did WellNeeds Improvement (0)
Staff was courteous: (1) Did WellNeeds Improvement (0)

Patients consistently praise Dr. Melanie Metsa for her professionalism, thoroughness, and caring nature. Many patients highlight her ability to listen attentively, explain procedures clearly, and ensure that all questions are answered, which contributes to their trust and satisfaction. Additionally, patients appreciate the accommodating and compassionate approach of Dr. Metsa and her staff, noting a welcoming environment and personalized care. There are no significant negative reviews or themes present in the dataset provided.

AI-generated from the text of patient reviews

22 ratings & reviews

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Showing 1 to 10 of 22 reviews

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Kind and listen to my concerns

May 27th, 2026

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Dr Metsa was most professional, thorought & friendly. when I arrived home after the exam she called to explain & correct a minor mixup in the billing. ( I'd have expected another staff member to take care of that). The rest of the staff was great too.. professional & accomodating.

March 5th, 2026

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Appt was great. Atwal staff is always so pleasant and courteous to deal with. Dr Metsa is wonderful. She takes the time needed to do a thorough exam and answer all of my questions. Dr Metsa is the reason I keep coming back to Atwal.

December 31st, 2025

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Dr Metsa is a wonderful Dr/person! Have been seeing her for years. She’s very personable and attentive! She takes her time and answers all questions . Would definitely recommend her

October 23rd, 2025

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Wonderful treatment by staff and Dr. Metsa. always thorough and considerate, never rush and answer all questions and concerns.

August 19th, 2025

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An attentive doctor, knowledgeable and kind. Thanks!

July 1st, 2025

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Dr Metsa and the whole Staff are truly phenomenal. Dr Metsa is so caring and takes her time with me. The staff is also very caring and compassionate. Being disabled, it is a little harder for me to be able to sit for some of the tests and Dr Metsa and the staff are so kind, caring and understanding. They allow me to stand when needed. I have recommended Dr Metsa to several people. It is truly a Blessing to have Her and her Staff take care of me and my husband.

April 24th, 2025

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Doctor explained what she would examine next and how she would do it, then clearly explain the results of the procedure.

February 14th, 2025

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Would highly recommend. Knowledgeable and caring. I thought that I had a very thoughtful and thorough exam.

February 9th, 2025

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Couldn't be in better hands, professional, patient and in explaining details. Very good experiences.

November 7th, 2024

Atwal Eye Care

3176 Abbott Rd Unit 600Orchard Park, NY 14127

Tel: (716) 649-8300

Mon8:00 am - 4:00 pm

Tue8:00 am - 4:00 pm

Wed8:00 am - 4:00 pm

Thu8:00 am - 4:00 pm

Fri8:00 am - 4:00 pm

SatClosed

SunClosed


Dr. Melanie Metsa, MD	Dr. Robert H Hornberger, OD	Dr. Kateryna Nahornyak, OD	Dr. Stephanie Tin, OD
Optometry	Optometry	Optometry	Optometry
Accepts New Patients	Accepts New Patients	Accepts New Patients	Accepts New Patients
5 (22 Ratings)	0 (0 Ratings)	0 (0 Ratings)	0 (0 Ratings)
	38 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	Virtual Visit Available	Virtual Visit Available
Speaks English	Speaks English	Speaks English, Russian, Spanish, Ukrainian	Speaks English
Orchard Park , NY	Buffalo , NY	Bellmore , NY	Bellmore , NY
	Med School: Suny College Of Optometry	Med School: SUNY College of Optometry	Med School: New England College of Optometry
Current Profile	View Profile	View Profile	View Profile

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Accepts Medicare
Accepts Medicaid
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Fidelis Care (NY)
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Optometry

Eye Exam
Vision Therapy

MEDICAL LICENSE

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Where is Dr. Melanie Metsa's office located?: Dr. Melanie Metsa's office is located at 3176 Abbott Rd Unit 600, Orchard Park, NY, 14127.
Which hospitals is Dr. Melanie Metsa affiliated with?: Dr. Melanie Metsa is affiliated with Mercy Hospital Of Buffalo.
Does Dr. Melanie Metsa accept my insurance?: You can see the insurance plans that Dr. Melanie Metsa accepts on their Vitals profile.
Does Dr. Melanie Metsa accept virtual/telehealth appointments?: Dr. Melanie Metsa has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.
Is Dr. Melanie Metsa accepting new patients?: Dr. Melanie Metsa is accepting new patients on Vitals. View Dr. Melanie Metsa's profile on Vitals to make an appointment.

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