Dr Michael B Gross, MD

Very good

Good doctor

Good

Excellent service in allManners

Excellent

There is nothing professional or even caring about this man, he is as arrogant as they get. Go to UTSW they have the best Dr's in the country.

My mother almost died because of Dr. Gross' negligence. His arrogance is inconceivable.

I ended up in ER with hemmhoraging from my kidneys and pain and I was sent home

Terrible doctor/urologist. Does not care about his patients. Heaven forbid if you happen to get him when you are in the hospital and he is on call. Has a terrible bedside manner.

Dr. Gross was very good at explaining basics about my problem (ED) and treatment options. The frustrations were after the visit. I received a $380 bill for 2 injection trials ($190 each). I was led to believe that this was included in the office visit and trial treatment but when I called the office to discuss the bill, I was told that nothing was noted on my chart. Beware of additional charges that are not disclosed during the appointment. What Dr. Gross did discuss was that the vial of medication was very reasonably priced if I did wish to order it through his office. That does not correlate with $190 each injection (not vial) that I was charged. Furthermore, when my wife picked up the trial injection, the front office staff was very unfriendly and discussed very loudly, across the waiting room where other people waiting, the reason she was there. No privacy. When my wife asked for ice to keep the syringe cool (weather was quite warm), it seemed to be a great imposition. … The syringes were also not labeled, so we had to have blind faith about the contents.