Moises Lustgarten, MD

Horribly run office. Factory -like. Doctor came in, no greeting looked at me for 2min, then typed on his computer. Didn’t ask any relevant questions or offer any solutions. Really horrendous care. Can not believe he is the head of the department. On top of that, I was never contacted to schedule the mri that was ordered. I will be going elsewhere.

Doctor never showed up at appointment. No explanation given. We were attended by a very nice yet unknown person who determined the course of treatment. Baptist Health System is just that, a system too big to care for the person.

He made me feel like I was wasting his time. I felt he was wasting mine. Not a very nice person "AT ALL" ! I am surprised he is still in business..... I will never go back.....!

The RNP for Dr. Lustgarten’s office Kathleen Lowinger has absolutely no bed side manners, walks in, in a rush, spends a total of 5 min with you and finally tells you there’s nothings we can do and sends you home. Kathleen is not concerned about the patients needs and if admitted to Baptist hospital without seeing you or assessing you (the patient) she cancels the medication you are on, wether you are in severe pain or not and writes in her own medications and once again sends you home. Kathleen speaks down to you and has no concern for the patients needs. I have never had such a bad experience with a nurse. I would not recommend anyone to go into Baptist in pain and ask for pain management as this is the person you will deal with. Please read all the negative reviews they have on many sites. My recommendation is look and google and read reviews before scheduling an appointment with them.

BEWARE!!! Going to this doctor's office was the worst and most unprofessional experience I have ever had with a physician. I was referred to dr. lustgarten for pain management and had my first appointment scheduled. The moment I walked into the waiting room, it was standing room only with no place to sit. Then I heard several people that were in pain complaining about how they'd been waiting for hours and one lady in particular for over 3 hours. At that point I should have listened to my gut feeling and gone elsewhere. Instead I chose to stay since I was in pain as well and was called in just short of 2 hours after my scheduled appointment. The nurse took my pulse and bp and said the doctor would be with me in a few minutes. That few minutes turned into a 40 mins and at that point I walked out and asked the nurse how much longer it would be. I was told the doctor was with another patient and that I would have to wait. At this point I decided to leave the office and go to a doctors… office that actually had time for me. I even told them I would write a review about my experience while the dr. lustgarten happened to be walking by and no one had anything to say knowing that I had been waiting for over 2 and half hours at that point. This office is run unethically by GREED rather than as a professional doctor's office. They purposely over book knowing that there is no way possible to maintain a respectable wait time. Instead they try to book as many patients as possible within the day just so they can bill out as many patients as possible. This is definitely not a doctor's office that cares about their patients. I try to give others the benefit of the doubt when reading reviews about them as sometimes the reviews don't really tell the whole story. All I can say is that I should have heeded the warnings and bad reviews of others that wrote about their experiences with this doctor and his office. STAY AWAY!!!

Lustgarden told me I needed a diagnosis and when I show him my impression from my MRI which states that I have chronic hamstring tendinosis, he told me that is nothing and that he himself had it and it isn’t painful. I have never felt more disrespected. Also he never let me finish telling him about the history of my problem. He was very cold and distant about my severe pain.

This was only memorable because he was rude, unkind, did not examine me, was very judgmental and cold. I did not return for the procedure he suggest I get, not to mention while most people are sedated for such a procedure, he decided I did not need to be. I would not of let him touch my back if he was the last Dr. on earth, obviously he had a pre-opinion of me before he ever met me which really speaks volumes as to how my HIPPA rights are honored.

no good doctor

I have seen him twice already in a ten year spand.. First I had hot and cold traveling down my leg after several falls and broken leg .. After many many doctors making me feel like I was crazy , he knew exactly what I had ... RSD reflex sympathic nerve.. I saw him twice and voila gone ... Then today I went to have my back done bi-laterieral and it was an amazing experience ... He so far has been a great pain management Doctor .. I'm going to see if he can also help with my Migrains as well ..

I had made an appt. with this doctor after being recommended to him after the results of my M.R.I. were read and after I had stated that I did not want my pain issue to be treated with the pain medication I am on for the rest of my life. I had explained on the phone and again "tried" to explain at the office I had been or large doses of several medications that I have taken the steps to have the medications lowered, which I have done in great degrees, and am interested in a healthier way of dealing with my pain issues, my back problems only being a part of my pain issues. And expressed I wanted NO MEDICATIONS FROM THIS DOCTOR, From the moment I walked into the office, being very tired due to lack of sleep, in pain and having a speech problems my entire life, I felt and later knew I was judge in a very poor manner. I was treated as a child who needed help filling out papers, as to the safest chair for me to sit on. My vital signs we not taken, I was asked my weight and height and when… the nurse was unable to get a blood pressure reading after the second attempt she asked what was a normal pressure for me and then just wrote that in my chart. I was told to sign my paperwork, regardless that i was not done and it was then given to the doctor. When the doctor finally did appear, he commented on how I looked and my speech which I explained both and gave him the offer to check with anyone of my doctors to see that I was being honest. I was also required to give a urine, why I do not know as I wrote my medication list honestly. Even after I explained my looks, speech and behaviors, the doctor did not so much as examine me, or that I recall, look at me when he spoke, rather keeping his face buried in paperwork I was being complained to that I had not completed. It was then decided he would do a procedure where a needle would be place in my spine where steroids would be injected. Although being put to sleep is an option, I was not given one, rather told I would be awake and would have a needle to numb the area. A few times I tried to speak but the doctor spoke right over me, and the same when I attempted to ask questions. He then stood up and started to give the nurse orders to schedule my apt. at which time I told her I would call to let her know when, if at all I wanted this procedure done. Upon returning home I had a question and when I called to ask, before I could I was again "told off" due to my unfinished paperwork, I again try to explain it was not my fault but she kept speaking over me. I had finally had enough and told her that it was I who was to determine if I wanted the treatment, it was they who were getting paid, and in a kind way stated it was he who would be doing a job for me. I stated everyone had been rude to me including at that moment and I am sorry I have a speech issue or that I am very tired, from pain and other reasons but that did not give anyone the right to judge me or mistreat me. I then told her if I decided I wanted any treatment from the doctor I would let her know, but I was not feeling very reinsured, to the contrary felt I was being judged and treated poorly. If a nurse will guess at my blood pressure, and a doctor does not even examine me, let alone look at me when he speaks, and also decides on giving such treatment to me in the most painful way, where others may have a say so, why would I entrust my health into hands of people who knew they did not like me before I opened my mouth. Judgment. If I am going to be judged, and realize you do not like what you see, then I would rather go and put myself in the hands of a doctor who would not judge others. Why would I want you to be paid for judging me. You were not interviewing me, I was interviewing you. And the doctor and staff failed terribly, and any doctor who would allow an employee of his to treat a patient the way I was treated, I say shame on you but they may of learned such behaviors were ok because you allowed it. I am sorry I did not meet your standards, but that is fine because none of you meet mine. I do not Judge and there is no place for those who do in the medical field. If that is the case, how much less work would you put into saving someone's life you did not like. Most likely about as much effort as you put into getting to know me as a patient.