Dr. Nanette B Silverberg, MD

I waited an hour for my appointment to be seen for less than 10 minutes for a body check. She walked in and did not introduce herself, said she would have a medical student with her but did not ask if that was okay, pulled my mask off and then my glasses off without just asking me to do it, and started feeling my head and face without explaining what she was doing, then pulled my gown off without warning me. She said she wanted to remove a mole, did not say when/how/why, until I asked why. I told her it had been like that my whole life and she moved on, said she wanted to check it again in 3 months. When I flipped over, she did not even look at half of my body. She did not ask if I had any questions or concerns, just left me with a follow up slip to bring to reception, which I immediately threw out. I read the note/after visit summary which was extremely inaccurate, stating I denied things I wasn't asked, was told things I wasn't, and that areas were looked at that weren't. I would… never see this provider again, it was a complete waste of time and money. I was rushed, so uncomfortable, and not satisfied at all with this treatment.

Dr. Silverberg has no idea what to do with African American skin but yet works for the Color of Skin Center for Mount Sinai. I specifically told her that I'm not here for my face and I am here for my body but proceeded to tell me all the things I could do for my face. She did not explain anything regarding the different treatments for different types of skin. She barely examined my problem areas (arms, back, chest) but she did touch my face which once again was not what I needed. She then said she would prescribe anti-biotics but then completely forgot to do so. She ended the appointment with giving me a BUNCH of samples of products that i can get from ANYWHERE like cetaphil (which i already use) and epiduo. I gained nothing from my appointment and it was a waste of time and money. She might be a good dermatologist, I don't know but she should not be working for the Color of Skin center.

Worst Doctor I have ever been to and I have been to a lot. When she walked in I should have left.

Horrible front desk staff that is completely aloof and rude at times. Wait time to see the MD is ridiculous.

The wait was very long. She was very busy but appeared to spend time with each patient. The receptionist was nice but seemed a little overwhelmed. When we were finally able to see the doctor I felt satisfied with her diagnosis and she took time to answer my questions, although seemed a little rushed because she was behind schedule. I felt she was very nice and worked well with my 16 month old. You can tell she has experience working with children!

The office staff are unprofessional, loud and make patients wait while they gossip and cut up behind the front desk. The office staff speaks and presents themselves as if they have no education, training or supervision. Their grammar is horrendous, e.g. "He don't have no referralâ??. More problematic is that it is virtually impossible to contact the doctor or her assistant. There is no way to address questions or problems regarding prescription preauthorization or other clinical matters because of the cumbersome and inefficient voice mail system; callers are merely transferred around in circles to full or non-functional voicemails by disinterested office staff. As a result pharmacy staff cannot obtain necessary preauthorization to fill prescriptions and patients cannot address follow-up clinical matters. The doctor is very good but the problems noted above make her inaccessible by phone.

Tried calling to make an appointment twice but was on hold for over 15 minutes each time so I gave up. While waiting I started reading the many negative reviews so I figured this must a sign and hung up. On to find another doctor.

This was the first time I took my daughter to a dermatologist. I did my research and the reviews for Dr Silverberg looked promising. However, I was wrong. We waited for 1 hour and 45 minutes. I had to go to the assistant to find out how much longer and only then did she apologize that they were running late because the doctor came in late. The doctor finally saw us and she introduced herself and was not apologetic at all. She was not warm or accommodating and it was obvious she was in a hurry. She spoke really fast. Looked at my daughter's face and jotted down a prescription. She gave quick instructions and in less than 10 minutes we were done. I asked her a couple of questions as to skin type, etc and she quickly answered without any thought. It was such a bad experience that we will not come to see this doctor ever again.

we were her first patient of the day, she came 40 minutes late to the office. Once she actually saw us she did everything very fast to try and get us out of there. I managed to ask a few questions but got very short quick answers. I would not take my daugther back there. Took my daugther to a new pediatrics dermatologist today - it was a great experience for us all.

Dr Silverberg was amazing. My daughter had a rash for 3 years and I went to 4 other dermatologists who got it wrong every time. Dr Silverberg correctly diagnosed my daughter in 10 seconds. I was a little surprised. I thought "this can't be, she must be making a mistake". She told me to stop using all the old medicines and prescribed a new one. The rash got better in less than a week. She answered every question I had patiently and not rushing. I recommended 3 family friends to bring their kids to her and they also love her. She is not in the office every day, so it can be at times a challenge to get an appointment. But man...it is worth it. If you want your kid to actually get better fast...she is the right doctor for you.