Dr. Naticia Mortensen, MD | Lubbock, TX | Family Medicine

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Dr. Naticia Mortensen specializes in family medicine, providing comprehensive care for patients of all ages. She earned her medical degree from Texas Tech University Health Science Center School of Medicine and brings eight years of clinical experience to her practice. Dr. Mortensen is fluent in English.

Dr. Mortensen practices at Family First Healthcare in Lubbock, Texas. She has particular expertise in treating sleep disorders, including sleep apnea in both adults and children. Her practice also includes preventive care services such as colonoscopies for cancer screening and remote patient monitoring to help patients manage their health from home. Patients have given her an average rating of 5.0 stars.

AI-generated from data on this provider profile.

accepting new patients
5

367 Ratings
8 years of experience
30 insurance plans accepted
speaks English
Texas Tech University Health Science Center School Of Medicine
367 written reviews
1 award
1 specialty
1 office location
Female

Patients consistently express high satisfaction with Dr. Naticia Rae Mortensen, emphasizing her professionalism, attentiveness, and ability to communicate effectively. Many reviewers note her caring and understanding nature, alongside a friendly, supportive office environment. However, some patients mentioned inefficiencies, such as longer wait times and occasional lack of timely follow-up on referrals or messages. Despite these minor issues, overall feedback remains overwhelmingly positive, with patients frequently recommending her to others.

AI-generated from the text of patient reviews

367 ratings & reviews

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Showing 1 to 10 of 367 reviews

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Dr Mortensen and her staff are fantastic!

April 6th, 2026 | Source: Partner

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Thanks for the interest in my recent visit. I have always had outstanding visit with my chosen physician, and the entire office staff. There are some offices you don't receive this type of attention, not at this office! The front desk extended the offer to schedule my appointment for 2027!! Great set for 2027.

March 15th, 2026 | Source: Partner

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Mortenson was great.

March 3rd, 2026 | Source: Partner

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Dr Mortensen referred me for much needed physical therapy.

March 2nd, 2026 | Source: Partner

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Professional & Qualified

March 1st, 2026 | Source: Partner

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I have the beat care team and always very respectful and professional..

February 27th, 2026 | Source: Partner

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Very good.

February 26th, 2026 | Source: Partner

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I am Extremely, satisfied with my care that Dr.Mortenson provide. I am happy with her as my primary Physician and will recommend her to family or friends.

February 23rd, 2026 | Source: Partner

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Dr. Mortensen is better than sliced bread!!

February 21st, 2026 | Source: Partner

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I saw Dr to get a prescription after getting released from long hospital stay.

February 16th, 2026 | Source: Partner

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Family First Healthcare

5915 82nd StLubbock, TX 79424

Tel: (806) 794-3000

Mon8:00 am - 6:00 pm

Tue8:00 am - 6:00 pm

Wed8:00 am - 6:00 pm

Thu8:00 am - 6:00 pm

Fri8:00 am - 6:00 pm

Sat8:00 am - 12:00 pm

SunClosed


Dr. Naticia Mortensen, MD	Sherri Lynn L Thornhill, AGNP-C	Ruth Afor Awah, APRN, FNP-BC	Dr. Ferdinand Akoko, DNP, PMHNP-BC
Family Medicine	Family Medicine	Family Medicine	Family Medicine
Accepts New Patients	Accepts New Patients	Accepts New Patients	Accepts New Patients
5 (367 Ratings)	0 (0 Ratings)	0 (0 Ratings)	0 (0 Ratings)
8 Years of Experience
Virtual Visit Available	Virtual Visit Available	Virtual Visit Available	Virtual Visit Available
Speaks English	Speaks English	Speaks English	Speaks English
Lubbock , TX	Houston , TX	Houston , TX	Plano , TX
Med School: Texas Tech University Health Science Center School Of Medicine		Med School: Regis College, Weston, Massachusetts
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Accepts Medicare
Accepts Medicaid
Aetna Choice POS II (Covenant Employees)
Baylor Scott & White Health Plan HMO / PPO / Exchange
Baylor Scott & White Health Plan Medicaid
Baylor Scott & White Health Plan Medicare Advantage
Baylor Scott & White Health Plan Premier
BCBS NM COUPE
BCBS NM Medicare Advantage
BCBS NM PPO
BCBS NM Turquoise Care
Beech Street
Beech Street Workers Compensation
Cigna OAP / PPO
Covenant Employees Self-Funded - Baylor Scott & White
Covenant Health Advantage MA (Offered by BSWHP)
First Health - Coventry
HealthSmart
Molina Healthcare of NM Exchange/Medicare Advantage
Molina Healthcare of NM Turquoise Care
Multiplan
Presbyterian NM Turquoise Care
Superior Medicare Advantage / Allwell / WellCare
TriWest CCN (BCBS TX)
United Healthcare
United Healthcare NM Turquoise Care
United Healthcare ONEX
Wayland Baptist (Imagine Health) Commercial
Wayland Baptist Student Athletes
WellCare (offered by Superior)
Wellpoint (formerly Amerigroup) Medicaid / CHIP/ StarKids
Wellpoint (formerly Amerigroup) Medicare Advantage

Family Medicine

MEDICAL LICENSE

Medical Doctor, Texas, 2025, Expired

EDUCATION & TRAINING

Medical School

Texas Tech University Health Science Center School Of MedicineGraduated in 2018

Terry A Curran
Nurse Practitioner
| Lubbock, TX
(0)
Dr. Ricardo Mateo Rodriguez, MD
Pediatrics
53 Years Exp | Lubbock, TX
(3)
Carla Renee Densford
Nurse Practitioner
| Lubbock, TX
(0)
Dr. Kenneth K White, MD
Diagnostic Radiology
27 Years Exp | Lubbock, TX
(1)
Dr. Jennifer Haterius
Emergency Medicine
| Lubbock, TX
(0)
Cara Baker
Nurse Practitioner
| Shallowater, TX
(0)
Dr. Charles D Barton, MD
Emergency Medicine
51 Years Exp | Lubbock, TX
(0)
Dr. Amy Leanne Thomas
Nurse Practitioner
| LUBBOCK, TX
(0)
Dr. Rebecca Jlin Stewart
Nurse Practitioner
| LUBBOCK, TX
(0)
Dr. Lindsay Hardin
Nurse Practitioner
| Lubbock, TX
(0)

Is Dr. Naticia Mortensen accepting new patients?: Dr. Naticia Mortensen is accepting new patients on Vitals. View Dr. Naticia Mortensen's profile on Vitals to make an appointment.
Where is Dr. Naticia Mortensen's office located?: Dr. Naticia Mortensen's office is located at 5915 82nd St, Lubbock, TX, 79424.
What languages does Dr. Naticia Mortensen speak?: Dr. Naticia Mortensen speaks English.
Does Dr. Naticia Mortensen accept my insurance?: You can see the insurance plans that Dr. Naticia Mortensen accepts on their Vitals profile.
Does Dr. Naticia Mortensen accept virtual/telehealth appointments?: Yes, Dr. Naticia Mortensen accepts virtual/telehealth appointments. Click the virtual visit button on their Vitals profile.

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