Dr. Nelly Delcarmen Velasquez, MD

BE CAREFUL OF FRAUD. Dr. Velasquez, at first glance, seems like a kind medical professional. However, she purposely misfiled my visit so that I would be charged for it by my insurance. I went in to get a physical and also a referral. I got neither, but I did get a script to tide me over until I found a specialist on my own. If my visit had been processed as a check up/physical, I would have gotten it for free or for much less of a charge. So, visit at your own risk. I am working to contest the charge but the office has purposely filed the paperwork to misguide my insurance.

I went to the doctor for my anual check;she was really nice and she spent real time with me. They took me some blood sample for some tests; a week later I’ve never received the results or a phone call...I think she is a good doctor but her office team are really incompetents. Really sorry because she was really nice.

The staff is highly incompetent, lied to me and my insurance company and does not call back. After my appointment, they demanded I pay $70 event though I told them I met my deductible and should not pay anything. They refused to listen and said they will sent me a refund if that's the case. It was the case but no one ever called me about a refund. For months, I (and my insurance company) have been calling Dr. Velasquez asking for a refund. At least 2 times were told I would receive a refund within 10 days. I didn't. Every time I called, no one knew what was going on and said Dr. Nelly Velasquez will call me back. She didn't. Its not about the $70. Its about the way the situation was handled. In my opinion, this is fraudulent billing and extremely shady behavior with highly incompetent staff. I have been going to Dr. Velasquez for several years and not once has my appointment been on time. It is always at least 30-60 minute wait so a simple 10 minute appointment would take about 1.5… hrs. As a doctor, she is competent and no complaints about the quality of her medical services.

DR. V listened to me and diagnosed a problem I didn't know I had, she gave me my life back and my husband got his wife back

Absolutely the best experience we have ever had with a doctor and the office staff! Highly recommend to anyone seeking actual face time and real help!

The first time I visited she failed to follow up. The second time I gave another try I waited over an hour with an appointment made. Then she was being rude to me. Defenatly not giving her another chance

Dr Velasquez has been my primary physician for almost 5 years. She is pure gold, because she actually listens to concerns, is caring and orders what is necessary and does not over treat. I feel confident that she sends referrals for consultations when she believes that will benefit. She has always been available and has t