Dr. Paola Sandroni, MD

Highly competent doctor. I have a constellation of medical issues that she's helping me navigate. Very compassionate and is willing to take the time to figure out the puzzle that is me. I'm grateful for such a doctor.

A wonderful doctor! She diagnosed me and helped me get treated. I’ll forever be thankful .

My 17 year old daughter was seen by Dr. Sandroni after a tilt table test ordered by another physician at Mayo. We saw her on the “checker list”. She started by asking me to leave the wheelchair outside, “You do not need a wheelchair.” Leave it. This was before she introduced herself. She answered no questions, had zero knowledge of my daughter’s other health conditions. Which includes a serious genetic disorder which causes bone marrow failure. The more questions we asked the more defensive she became. She told my daughter she took too many medications and the only way to improve was the PPRC program. She was reading her records as we spoke and backpedaled as she saw a few of the contributing conditions we were concerned about. When I asked her flat out about the genetic condition being a factor, she responded she had been never heard of it but she felt it was “irrelevant”. She handed us two folders, told her she was not complicated and her issues were direct result of… medication. She even told her to stop the meds, cold turkey “it was fine”. Then she paused...”well perhaps not this one, why do you take this?” She didn’t even know why my daughter was prescribed the medication! Which was easily found in her medical records. We stopped asking questions so she we could get out if there. She clearly had not read my daughter’s records and had no interest in thinking outside the box. My daughter was just another 17 year old girl that fit nicely into her standard diagnosis. We came to Mayo to see the best of the best. Where people worked together and solve difficult problems. A world renowned expert in her genetic condition was across the hallway. I suggested he could add to this conversation if she would like to speak with him. She waved me off and told me there was no need. She was demeaning, disrespectful, arrogant, rude and I will say reckless, because she did not review my daughter’s complete medical history, she refused to talk to the hematologist at Mayo that referred her and she suggested she stop all of her medication, none of which she prescribed. A traumatic day to say the least. Everyone else we dealt with at Mayo was wonderful.

I came to Mayo hoping to receive the attention and treatment that they boast themselves on by this Dr. Sandroni. Her fellow spent the majority of the time with us (me and my husband) which was completely fine. He was compassionate, I felt heard, and he took a lot of time with me. However, Dr. Sandroni made her “appearance”, five minutes in total, not once looked at me, and the only thing she commented on was the fact that I must have “incredible” biceps because I am able to put on medical grade compression hose that was recommended to me by my neurologist at home to help with my symptoms. I felt dismissed, part of a factory line, and mocked by Dr. Sandroni. I followed all her recommendations for testing while there, and she never scheduled a follow up appointment to discuss the results upon the week long visit I travelled far to attend. I was told upon the initial meeting by her fellow that I would have this meeting. I came home and was so traumatized by the treatment of this… particular doctor that I ended up with worsening symptoms and landed in the hospital for three days. DO NOT GO TO THIS DOCTOR! She may be a brilliant researcher but she should be banned from any interaction with patients who are suffering. I am leaving my name. Melissa Guon

I saw Dr. Sandroni around 4 years ago and she was so warm and friendly and she had a GREAT bedside manner. She treated me with SO much compassion and she was able to give me a diagnosis after I'd searched so very long for answers. I highly recommend her. If I could see her again I would because my illness is very hard for non neurologists to treat and the neurologists I've seen in my area are not comfortable treating me because they aren't well versed in my illness. She is the best neurologist as far as I'm concerned and she is a wonderful doctor overall and such a nice person too! My appointments (I think I saw her twice) with her made the LONG drive to Mayo well worth it! :)

She walked in said "hello" did not look at us or shake hands. She was extremely rude and dismissed all my questions and concerns without giving me answers or explanations. We had a lot of testing done, and the majority of the results were abnormal. When I would try to ask her about the lack of numbers in certain tests, she said "eh, its normal." Certainly left her office with a bad taste in our mouths, and were not amused by her "holier than thou" personality. I did not travel across the country to be treated poorly.

Dr. Sandroni is a great doctor. Her diagnosis helped change my life and I am very grateful I had the opportunity to be under her care.

This doctor was rude, self-important, unwilling to explain to me certain aspects to my acquired disorder. I came in 5 mins before my appointment time and ended up waiting 30 mins until she got there. She rushed me out like a cattle and I was so shocked at the test results. Terrible terrible busy doctor who I'm sure wasnt intentionally rude...but definitely needs to make more of an effort espeicially in my critical state.

I visited 13 specialists trying to find out my problem, none could help me, until I was examined by Dr. Sandroni! She knew right away what was wrong with me, and gave me much needed help which proved to be the key to my improved health today!~ If I ever need an answer, she is prompt to give help. May God continue to bless her.

This Doctor without a doubt is the most outstanding physician I have ever had. She is kind, and thorough, explains all, and has a genuine interest in the patient. I wish I could have found her some years ago. Treat her with all your best, take good care of her. Thanks.