A few years ago, I went to Dr. Coor to have suspicious spots on face lazered/peeled off. I paid out-of-pocket.
They promised that the pricetag would be preserved from inflation, for return visits.
Office was easy to find.
The staff were barely nice, though one was a bit more friendly.
The front desk gal was busy at length handling personal calls at the front desk, while I waited to check in, then behaved as if I were an inconvenience.
The Doc ordered an intense acid peel, followed immediately by the laser treatment.
AT NO TIME, did anyone speak of that whole process in anything but blithe, light terms, i.e., "it's simply some flashing light, not painful, the goggles protect eyes, quick, no problem, no adverse effects except like a bad sunburn, keep out of sunlight for a few days, should be healed in a few weeks... etc".
I was NOT told I might require a driver, or that my sensibilities might be harmed in any way.
They all knew I lived over 30 miles away.
The acid… peel went well, sat in darkened room, small light allowed reading--there really was no pain to that process at that time--then that acid was neutralized--maybe?
Then brought to other room, bright light, goggles on, goop on face, and laser used to zap facial skin.....THAT was terribly traumatic feeling. It felt as if the light was seering through my entire head, as if goggles were missing, and it felt as if I were being electrocuted with more power than from an electrical socket with each of many zaps, worsening as he proceeded.
I was afraid to move anything.
It was so shocking, I nearly wet myself.
I did all I knew, to hang onto relaxation techniques to keep calm, divert awareness from the pain, prevent tears, keep my wits about me--but a few zaps into the process, all I wanted to do was survive the process.
By the end of the process, the Doc and his assistant seemed pleased with their work, and didn't really assess how I was.
I told them both, before they left the room, that I felt as if I were in a [clinically defined, bordering into stage 2] state of shock [circulatory problems, increased heart rate, shaky, disoriented, clammy, cold, pale, off-balance, mild chest pain starting..].
They only allowed me to rest in the room a few minutes, then said I was free to leave, encouraged me to return for additional treatments--
--to which I said, "this felt worse than childbirth; it'll be very unlikely that I will return for more of same! I feel like I am in shock--it's hard to gather my thoughts to speak, feel clammy, feel off-balance." The assistant muttered vague words about need to rest.
I was sold a tiny bottle of [very expensive] goop that was supposed to prevent the return of the skin issues I had gotten treated for.
The assistant saw me walk, off-balanced, out of the room.
Then all staff evaporated into the walls--once I was on my feet headed out of the room, all staff simply disappeared, as if I were there totally alone--I stopped in the bathroom; once out of that, staff were still MIA..
I saw one look from the windows, see me sitting in my car; was trying to get wits collected to drive...I sat there about half an hour, with a scarf shading my face due to the sunlight making it feel more burning; the hot temp of the day also made the burning feel worse. I could feel myself losing ground, and knew that I better get to somewhere to rest and recuperate, quickly.
I was only able to manage about 10 miles down the road, to someone's home, where I was allowed to rest for several hours, until it got dark and I was less shocky, to drive better.
It was a few days before the shakiness and shockiness completely wore off.
One of the staff did call the next day, to ask if things were doing OK.
I TOLD her: how shocky I had been, that I only managed to make it 10 miles from the office, that it would have been a great idea if they told patients getting those treatments to have a spare driver. YET...she had the temerity to ask if she could make the next appointment for treatment, so highly recommended to make this treatment last longer.
!!!!????
I reiterated my words from the treatment day, that it was one of the worst experiences I'd had, worse than childbirth, comparable to having had facial surgery with ineffective anesthesia.
YET, she still encouraged me to return!
Could only surmise they cannot listen to patients, have poor training.
Wondering if it's time professionals be required to list their graduation scores and State Licensing scores.
...as in, How far into the bottom half their classes did they graduate and test? How many times did they have to repeat the test for licensure?
I was considering returning, as some spots have recurred, but really not sure I want that kind of treatment again.
Once upon a time, I had considered going to him for neuro issues, too...but after seeing some reports, that might be a bad idea.....though, I did see a different one, who was not much better help than described below.
I do not fault Dr. Coor's poor ability to diagnose: I don't think any Docs are trained to sleuth medical issues anymore. IF any are good at it, they already were, prior to med school.
Diagnosing seems a lost art these days, and limited to restricted formularies--if what you have does not readily resemble those, you fall thru the cracks, or get told "it's all in your head".
WORSE, diagnosing has become entangled with some newer ideas, like: "we all create our realities, create our own ills, etc."
--which, unfortunately, devolves into people, including Docs, using words that sound, to the patients, as if they blamed the patient, which is NOT helpful or therapeutic.
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