Dr. Sandra Dawn Crouse, MD

I have gone to Dr. Crouse for over six years. I have known my pre-existing conditions and have known what will and will not work for my own body because of trial and error. Dr. Crouse is very considerate, passionate and caring during every appointment. She asks how things are going and reviews all of my information with me and if my current medications are working. She does not now nor has ever tried to force anything on me that I have objected to in any way. I have had many neurological issues and and her team at Mary Washington Neurology has been there to help me the entire time. Thank you for always being there for me all of these years. I look forward to my our continued relationship and your help with my on-going health. You are considered one of the best for a reason!

I was given a referral to see Dr. Sandra Crouse which was rejected because "We do not handle that diagnosis". My rheumatologist specifically told me my fibromyalgia was definitely a neurological issue and he wanted me to see one to figure out underlying causes of my chronic full body pain. Neurologists DO see, diagnose, and treat Fibromyalgia, and my referral was written to "Evaluate and treat" "Fibromyalgia (M79.7)". The staff refused to help me figure out what associated diagnosis they would accept, or to let me speak to someone who would know. I called VCU Neurology, and they went out of their way to help me to find out the best diagnosis for Neurology would be "Neuromuscular pain" and that if anything else was necessary they could handle it from there. It was very obvious that Mary Washington Neurology does not care enough about their patients to make sure they are seen or taken care of, and would rather let patients stress trying to figure everything out on their own or continue… without getting proper medical care. The way I was disregarded is unacceptable, and I will be going to VCU Neurology who cared enough to make sure I could be taken care of without my even having to ask. It is a terrible drive from King George, but worth it when it is your health at stake.

Dr. Crouse took the time to talk to me and discuss my issues. She got to the root of my issues and has helped me so much with my problems when other doctors had failed to make the diagnosis and treat me appropriately. I feel like she has given me my life back!

Dr. Crouse is the most thorough neurologist I've ever met. I've been to several neurologists and none of them seem to have any idea how to combine all of my symptoms into one unifying diagnosis and treatment plan. She listened to all my concerns (and I had a lot of them) and she had remarkable insight. She changed my life.

This doctor has provided fraudulent information about me to my dentist and my father's Federal Government Employee program. He could lose his job because of her. She has been poisoning me for over 4 1/2 years. I hope the Virginia Board of Medicine takes away her license because of the fraudulent claims she made about me to my father's insurance plan without my consent or knowledge.

She has over medicated me, just like my previous neurologist did. I will never go back to her again. She lies about your condition and puts false beliefs in your head. She puts you on medication she knows you're already allergic to, and then lies about the side effects. DO NOT go to her.

I've never had a problem with Dr. Crouse's office...until recently. My husband may be changing jobs soon, and new jobs usually take 60-90 days before they offer insurance. I contacted her office last week to ask about getting samples for 60-90 days...or if I could get a 3-month supply filled before he changed jobs so I wouldn't run out. I was transferred to the nursing line and was told that I would hear back within 24-48 hours. It's been over a week...and I STILL haven't heard anything back. I called back earlier today and asked the receptionist if she could pull my file (which we KNOW she can, because if she couldn't...how would she (or any receptionist) "confirm" identity with DOB and other information?! I explained why I was calling, she told me that it was a matter for the nurse, I told her how I had called last week and never heard back, she apologized and told me there was nothing that she could do except transfer me. I asked her, "Transfer me so I don't hear back?" The… receptionist said, "Yes, ma'am. I apologize. I'm transferring you now, please hold." I still haven't heard back.

Dr Crouse has been a real blessing! I am so glad I found her. She is very knowledgable and attentive to my needs. She goes over everything each visit and has been good at listening to what I have to say.

Dr. Crouse is treating me for chronic pain. Her staff have been professional, if a bit cold. Dr. Crouse herself is attentive, current and to all appearances up to speed. I have been happy with her care and process.

Dr Crouse has been excellent in diagnosing my disease and providing continuing treatment. She spends a reasonable amount of time reviewing symptoms, suggesting alteratives, and providing accurate prescriptions to control my symptoms.