Dr. Sidney Herman Kriger, MD

The front desk staff needs to be trained Dr. Kriger himself receives the highest rating but the front desk staff receives a very low or negative rating for the way my elderly parent was treated on our last visit. We arrived n had a pleasant exam with the Dr. But upon leaving we were called to front desk and told we had a past due balance. I asked for an invoice to compare to checks that were already written n mailed ( because there had been recent delays with the postal service). I was loudly told "we cant give u an invoice today but u have to pay right now!" I replied we dont have our check book with us but we will mail the payment later. Again loudly desk personal yelled " Dont u have a credit card because u have to pay now" . Every patient in the office attention was focused on us because of the office personal screaming at us. I felt threaten as if we may be forced to stay there until payment made. We were being treated as if we had stolen something . My parent has been a patient… of this Dr. for over 20 years and has always paid their account. I work in Accounting and I know how billing works. I know past due accounts may cause a hold and services being with held but in this case upon arrival we were not told to pay before services could be received and expected billing to be later billed. Finally we were allowed to leave and I later mailed the payment ( $150 or less). Billing is a part of visiting a Dr. But the front desk staff was very unprofessional. I had planned to start using this Dr. myself but after this experience I changed my mind. The front desk worker who was so rued needs to be fired. Its the black female with the short hairdo.I want list her name.

I have been a patient of Dr. Sidney Kriger since 2006. Dr. Kriger was highly recommended to me. I was not disappointed. He is the best. His staff are very helpful and friendly. Appointments are easily made. All my family now see Dr. Kriger for their eye care.