Dr. Silvia T Gomez-Seoane, MD

Dr Seoane is the very best of the best! She was my doctor for over 20 years! She is extremely knowledgeable and I felt grateful to have her as my doctor! She takes the time to listen and I never felt rushed in her office!

had been a patient of Dr. Seoane for over 10 years. Until 2018, I had never considered leaving. The issue is this. I keep receiving a bill for a missed visit that is simply incorrect. I have never in all my years as her patient, missed a scheduled visit. The same can be said for everyone in my immediate family. The only visit that could not be fulfilled involved my then, minor child. On that occasion, I wrote a note in order for her grandfather to be able to bring her to the doctor. I provided a photocopy of our health insurance card. That was unacceptable to whomever checked her in for her appointment on that day. She was refused service. Surely that situation cannot be considered a no call, no show? Someone in that office should have discernment as it pertains to my history with this office. I do not have a reputation for missing appointments and dodging bills. If I truly owed $50 for a missed visit, I would pay it. I have spoken to staff about this bill on more than one occasion,… to no avail. I actually adore Dr. Seoane. And Dr. Gomez was wonderful to my children. However, this billing error, has reminded me that this, is simply a business. The nice part about that fact is that my money is good anywhere. I can and have taken my business elsewhere. If you’re going to simply treat people as customers, you also, must keep in mind that most customers work hard for their money. Health insurance is not cheap and for a lot of people, not easy to come by. For this reason, we do not have to be accepting of poor customer service, even by medical personnel.

Takes time with her patients and actually listens. Does a completed job no short cuts. Wish I could have a physician like her here in Arizona.

Wonderful staff and attentive medical care. Just met for first time and really pleased.

I was a patient her for over 20 years. Kim was the only reason I stayed. After Dr. Seoane made some medical blunders that nearly cost me my life... I left. If Kim ever heads out...I will follow her to whatever doc she works for. I would love to go to her husband, but unfortunately her shares her office. The office manager is horrible, no return calls and a year later i am still getting bills. This office is hot mess.

Great time with Dr. S and staff. Short wait time and great care. Recommend for her tell if as it is policy.

Staff is curtious and expects insurance to be present at every appointment. Dr. Is great and thorough. Highly recommended.

Dr, Gomez-Seoane came highly recommended from a nurse at the hospital. My doctor will not be taking my insurance after the first of the year and I'm looking for a new provider. I called the office to ask a few questions about becoming a new patient. The first extension...leave a message, second extension...leave a message?? Finally got to a person, told her I would be a new patient and had questions. Her answers to my questions....Ummm I don't think so, Ummm well maybe, Ummm I don't know. I'm a newly retired medical biller from an private office of 12 providers. I've worked in the front office, the back and then finally to the billing office and couldn't believe how rude and unprofessional this office staff was. I don't think I'll be picking this office due to this alone.

We have been patients for nearly 20 years. The old staff was great... The office manager is awful, and there is a constant stream of new office people. Kim is the reason I have stayed for so many years. She is outstanding. The care we have received from both doc's is great...but constant flow of new staff, the rudeness ... well, it's got me looking.

The office manager is rude and does let you know if there is a problem. She never returns phone calls and seems to have a problem keeping staff. Kim the office nurse is the best and one of the reasons I put up with office staff.