Dr. Tatyana Romanovna Gorokhov, MD

The other reviews about office staff are true. I have never left a review of anything before. I read these reviews before I called for an appointment, but I ignored them as my insurance company referred me to this doctor as my new pcp. The first time I called for an appointment the front desk was rude and correcting of my inquiries. She went out of her way to explain all the things they don't do, such as receive medical records from my insurance company. I ignored this as well. At the first appointment they were rude, autocratic and indifferent. I ignored this again as I just wanted to get on with it. After the appointment, they shuffled me out of the office quickly ignoring my request to phone in my 2 prescriptions, I had to ask several times before they acknowledged my request. Then they acted as though my presence was an extreme inconvenience to them. I ignored their unhelpfulness again. They also forgot to schedule a follow up appointment until I went back and asked about it. I… ignored this as well. Office and front desk staff act as if the patients are there to serve them. Patients, apparently, are an inconvenience. If they are not there to provide medical care then what are they doing operating a doctor's office? Today after my second appointment, I handed the front desk additional insurance information to update their records. She said she couldn't update my information. She declined, saying she couldn't do it. Then, They couldn't be bothered when I asked again on my second appointment, today, for my prescriptions to be phoned in to save me a trip. As I don't drive, it is a major inconvenience to make 2 trips to the pharmacy. I get my prescriptions delivered. It is nothing for them to take a minute to phone the pharmacy. I had to argue with her to get her to do it. Finally she said they could fax but "there was no guarantee I would ever receive my medications". Rather than trying to be helpful, she turned it into a contest that she was determined to win. It seemed like somehow her defiance was a victory for her. What was she trying to win? When she stated that as a result of her sending the prescriptions in by fax, I "might never receive my medications," she held her head up, sticking her chin out with pride as though she was victorious in predicting doom and calamity over the fate of my medications. I then sensed malice in her tone, so I wondered if she would subvert the process out of spite to teach me a lesson and also win her small minded victory. What kind of person has to treat paying customers this way? This is supposed to be a doctor's office. Their oath is to first do no harm. The pettiness of this front office worker is harmful. She is in the wrong profession. She should be a prison guard not a health care worker. She definitely should not be the face of the doctor's office. She got so caught up in winning a point and being defiant, she never even made a follow-up appointment. Update: the front office worker only faxed 1 of my prescriptions. I had received 3. I tried to call to complain to the doctor but she hung up on me 4 times. Finally I told her that she made an error when faxing my prescriptions, she said that "was not her problem" and that I was being "petty". For making an issue of it. It is the oldest trick of an abusive person to blame the person they are abusing for the abuse. The doctor is knowledgeable, seeming to care about his patients health. But these people have been working there a long time. If you read other reviews, he has ignored other complaints. Ultimately, this falls on the primary care doctor as they work for him. Beware of the unhelpful belligerent attitude at the front desk if you go here. Update: 3 hours later: I just solved the issue for myself. I called my insurance company that referred me to this office. I changed doctors.i lodged a complaint about this doctor's office. No one should have to face a wall of belligerence just to see a doctor. Life is too short to put up with this petty nonsense. This is the United States of America, not the Gulag.

I WAS IN THE DOCTOR OFFICE I HAVE SIDE EFFECT FOR HER PRESCRIPTION AND MY BLOOD PRESSURE GOING TO 200 /101. I RETURN TO THE DOCTOR OFFICE AND I NEED TO WAITING 2 HOURS FOR HER AND SHE TELL ME THE DOSE WAS TO HIGH FOR ME AND SHE CHARGE ME 140$.I NEVER GOING BACK FOR THIS DOCTOR,THE WORSE DOCTOR.

doctor is unhelpful and her staff are even worse, rude and short tempered. just do you f.. job instead of talking back the whole time.

Dr. Gorokhov is all the good things you say but not for life. This practice will kick you to the curb when you reach 65. She does not take Medicare, so don't get too attached like many of us did.

Best doctor ever!!!

Dr. Gorokov really cares, takes the time to listen which really made us feel comfortable. We've only been seen once, but she seems very knowledgable. I can see us sticking with her while we are in the area.

My favorite Doctor!

This is the best family medical doctor, I have ever had. She takes time with her patience, she listens and talks to her patience. I would recommend her to everyone.

I can't find enough words do describe how thankful I am. She is so caring ,nice, gentle and positive with me and my family. Would highly recommend this office to anyone!!

i have been seeing Dr Gorokhov since 2004, can't thank her enough.