Dr. William Atlee Jr, MD

I have been a loyal customer at Atlee for over 12 years, in that time I have suffered with spotty service and rude office workers. As of recent they have screwed up my prescription to the point that I get headaches. I have also been trying to get contact lenses ordered for almost two months, I called today to check on the second time I had to order on 12 April (today is the 24th), they hung up on me, not the first time, then when I called back to speak to a manager, I asked her to reorder the lenses. She laughed at me and said even if I come try in person it isn't happening. I lodged a formal complaint with my insurance and they said they don't even list them as one of their Optometrists any more due to poor billing practices and customer complaints. Initially I figured I would just go there in person, because the person ordering for them is nearly completely inept/or just doesn't want to do her job. Now I am left with the choice of going there in person and risk an altercation with… "Laughing Girl", or just letting it roll off and go without for a few months. Make your own call, but I urge you to steer clear. From what I can tell, there are NO responsible adults working there anymore. I gave 1 star because they kept the building heated when I visited. I have been trying to reach Dr. Atlee to see if he is aware of the practices taking place at his namesake business, but no surprise.. there is not a contact # or address. He can feel free to call me about my review anytime. I will otherwise continue to post about my experience, everywhere I find an opportunity.