William C. Burgess | Matthews, NC | Internist

.about .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr. William Burgess specializes in internal medicine and family medicine, providing comprehensive care for patients across all age groups. They earned their medical degree from the University of Texas Health Science Center at San Antonio Joe R & Teresa Lozano Long School of Medicine and completed residency training at the University of Virginia Health System. With 39 years of experience in practice, Dr. Burgess brings extensive knowledge to patient care. They are fluent in both Spanish and English.

Dr. Burgess practices at Novant Health First Charlotte Physicians in Matthews, North Carolina, and maintains affiliations with Novant Health Matthews Medical Center. Their expertise includes treating chronic kidney disease, type 2 diabetes, and heart failure. They also incorporates rehabilitation services such as physical therapy and strength training into patient treatment plans. Patients have given Dr. Burgess an average rating of 4.4 stars.

Overview based on verified provider data

4.3

20 Ratings
39 years of experience
45 insurance plans accepted
speaks Spanish, English
University Of Virginia Health System
7 written reviews
2 specialties
11 areas of expertise
1 board certification
1 hospital affiliation
1 office location

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

William Burgess' Ratings and Reviews

4.3

20 Ratings with 7 written Reviews

Average Wait Time 10 Minutes

How was your appointment with
William Burgess?

Patients’ Perspective

Gave an accurate diagnosis: (12) Did WellNeeds Improvement (1)
Had a good bedside manner: (12) Did WellNeeds Improvement (1)
Spent time with me: (12) Did WellNeeds Improvement (1)
Provided follow-up after the visit: (11) Did WellNeeds Improvement (1)
Flexible scheduling: (13) Did WellNeeds Improvement (0)
Saw me in a timely manner: No Ratings
Staff was courteous: No Ratings

20 ratings & reviews

Sort:

Showing 1 to 7 of 7 reviews

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr. Burgess was recommended to my husband and me 10 years ago by a friend who is a physician, and we have been extremely happy with the care given by Dr. Burgess and his staff. On occasion when we've needed to be checked on an immediate basis and he was unavailable, we've always been able to be seen by either a physician's assistant or another MD in the practice. Additionally, I have a degree in nursing, so feel very capable of assessing a medical practitioner's competency!

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

April 21st, 2016

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Great Doctor, really listens, works with patient

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

February 11th, 2016

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Excellent .

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

July 9th, 2015

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

He has been my doctor for probably close to 20 years and also my husband same time(now has Alz.)and he and his staff are the best. He is very caring and makes you feel so good after his examinations telling you his opinions and what you can or need to do to keep yourself in the best health possible. If he is your doctor, you will never dread an appt. but will look forward to it.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

October 19th, 2013

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

My husband and I have been patients of Dr. B for years. He is not only a wonderful doctor but a very caring person. Even though we have moved a long distance away, my husband continues to see Doctor Burgess. Recently my husband has been diagnosed with some pretty severe problems and even though we have no insurance, Dr. Burgess continues to work with us and calls us after hours etc.... I can't remember this kind of doctor since I was a little girl and when doctors use to make house calls. Thank you Dr. B for the wonderful person you are!

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

July 9th, 2013

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Very thorough, caring, humorous. My husband and I both go to him and have always found him to be very professional with a great bedside manner. If you are lucky enough to become a patient of his, you will be well taken care of.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

April 26th, 2010

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

He has been an excellent physician for my wife and me. When I was diagnosed with a brain tumor he reacted immediately and found the right place for me to be treated. I would follow him to the moon.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

June 16th, 2009

Novant Health First Charlotte Physicians Matthews

1401 Matthews Township Pkwy Ste 200Matthews, NC 28105

Tel: (704) 384-6901

Mon8:00 am - 5:00 pm

Tue8:00 am - 5:00 pm

Wed8:00 am - 5:00 pm

Thu8:00 am - 5:00 pm

Fri8:00 am - 5:00 pm

SatClosed

SunClosed


William Cromartie Burgess	Dr. Alaba Onasanya, MD	Dr. Aruna Peddireddy, MD	Dr. Kashiti Long, MD
Internal Medicine	Internal Medicine	Internal Medicine	Internal Medicine
	Accepts New Patients		Accepts New Patients
4.3 (20 Ratings)	5 (3 Ratings)	0 (0 Ratings)	5 (1 Rating)
39 Years of Experience	35 Years of Experience		12 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
Speaks Spanish, English	Speaks English	Speaks English
Matthews , NC	Rock Hill , SC	Rock Hill , SC	Charlotte , NC
Med School: Univ Of Tx Hlth Sci Ctr At San Antonio Joe R & Teresa Lozano Long Schof Med	Med School: University of Lagos		Med School: Morehouse School Of Medicine
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Check-up
Diabetes
Exercise
Family Medicine
Heartburn
High Blood Pressure (Hypertension)
Immunization
Physical
Stroke
Vaccination
Weight Loss

William Cromartie Burgess holds an expired medical license in the state of North Carolina.

Medical License

Medical Doctor with an expired medical license in the state of North Carolina that expired in 2026.

Education & Training

Residency

Completed their residency at University Of Virginia Health System.

Medical School

Graduated from Univ Of Tx Hlth Sci Ctr At San Antonio Joe R & Teresa Lozano Long Schof Med in 1987.

NPI Number

William Cromartie Burgess' NPI number is 1407838899.

Dr. John D Mclennan
Public Health & General Preventive Medicine
35 Years Exp | Charlotte, NC
(0)
Lawanda Denise Judge
Nurse Practitioner
| Charlotte, NC
(0)
Dr. Anthony Lee Dyer
Neuroradiology
7 Years Exp | Chapel Hill, NC
(0)
Dr. Robert Julius Ladd
Preventative Medicine
62 Years Exp | Charlotte, NC
(0)
Dr. Alka Patel
Anesthesiology
41 Years Exp | Charlotte, NC
(0)
Dr. Shoobha Shashi Daftary
Critical Care Medicine
37 Years Exp | Charlotte, NC
(0)
Dr. Phillip Rodney Greene
Preventative Medicine
44 Years Exp | Charlotte, NC
(0)
Dr. Cristina Marie Guzzetti
Diagnostic Radiology
6 Years Exp | Charlotte, NC
(0)
Cynthia Ann Moose
Nurse Practitioner
| Statesville, NC
(0)
Sandra Frybarger Farrelly
Nurse Practitioner
| Matthews, NC
(0)

Where is William Cromartie Burgess's office located?: William Cromartie Burgess's office is located at 1401 Matthews Township Pkwy Ste 200, Matthews, NC, 28105.
Is William Cromartie Burgess accepting new patients?: William Cromartie Burgess has not indicated that they accept new patients. Contact their office through their Vitals profile to check for availability.
How can I make an appointment with William Cromartie Burgess?: You can find contact information for William Cromartie Burgess here on Vitals.
What languages does William Cromartie Burgess speak?: William Cromartie Burgess speaks Spanish and English.
Does William Cromartie Burgess accept virtual/telehealth appointments?: William Cromartie Burgess has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.

Our provider data is gathered directly from physicians and publicly available databases. Providers who verify their profiles gain the ability to update information, offering additional details about their specialties,education, treated conditions, performed procedures, and accepted insurances.

Reviews on Vitals are submitted by users only. Recognizing the valuable insights these reviews offer into a doctor's reputation, we maintain internal policies and protocols to ensure the quality and accuracy of all reviews. Importantly, providers cannot delete or alter reviews independently. Reviews can only be deleted or changed following an internal assessment by our customer service team.

Your feedback is highly valued and we encourage you to contact our support team should you encounter any issues.

Copyright © 2026 Vitals Consumer Services, LLC. US Patent No. 8, 694, 441. All Rights Reserved.
As more fully set forth in this website's terms of use . (1) nothing contained on or offered by or through this website should be construed as medical advice and should not be relied upon for medical diagnosis or treatment. Vitals Consumer Services, LLC ("Vitals"). the provider of this website, does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website; and (2) Vitals has granted you a limited license to access and use this website for your own noncommercial use. You are not permitted to copy, reproduce, distribute, transmit, mirror, frame, scrape, extract, wrap, create derivative works of, reverse engineer, decompile or disassemble any part or aspect of this website.