Dr. William Gene Gates, MD

I've been seeing Dr Gates for several years. I'm diabetic, so mostly he's been monitoring my eyes for signs of diabetic retinopathy. However, a couple of years ago he noticed a slow-growing cataract on both eyes. Again, he monitored the condition. Then at one appointment he asked to see me in six months instead of a year. At that next appointment he asked when I wanted to schedule my surgery. It went VERY smoothly. Through it all he was kind and compassionate, explaining everything so I understood exactly what was going on. He's a terrific doctor.

This doctor 's demeanor was bordering on rude. During my first visit he treated me as though I were stupid. On the second visit he was no more than perfunctory. On the third visit he seriously affronted my sensibilities with his curt, abrupt, and demeaning attitude. I will NOT return to this practice.