Dr. William Chanhandiep Tran, MD

I, myself am a doctor. I accompanied my husband for this visit. Horrible. Poor communicator, hard to understand. Failed to provide important information unless we probed with very specific, detailed questions. Refused to order prostate imaging test unless we agreed to biopsy ahead of results. Said mild elevation of PSA showed cancer, "just can't tell if good cancer or bad cancer" (totally inaccurate). Only prostate biopsy plan offered by this group is now considered higher risk and outdated. Went to Mass General Urology service for a second opinion, and WOW what a difference in respectful care, communicated plan, treatment, and updated approach. AVOID this doctor.

Run, don't walk. He's awful

Insisted my husband's issue was probably a sexually transmitted disease, although I have no issues, we both tested negative, and have been faithful. Did not take faithfulness into consideration, so this would have to be a very old infection. Diagnosed based on a questionnaire provided upon arrival, and--presumably--patient charts, although even this is in question since he was not aware we had already been tested for STDs, UTI, and which antibiotics had already been prescribed before my husband was referred to him, etc. Talked at us, not to us, and was not willing to even hear any input. To me, it felt like he was considering infidelity the only possibility, assuming in every marriage, one of the partners WILL be unfaithful. We left feeling almost attacked & as though our input was not valid or necessary. His attitude was that of "I know everything, you know nothing" and his treatments are based on what a majority of the population has, not tailored to individuals (e.g., "Most men… with your symptoms have a STD, so we're going to treat you for a STD, but if that doesn't work, we'll try treating a urethral/bladder infection"). I wouldn't go to him again, just based on his "I don't care" attitude. He also did not ask about injury (my husband hit his groin during a fall recently, unbeknownst to the doctor because he was diagnosed without obtaining a full history). In addition, we encountered 2 receptionists (?) and 3 nurses, of which 1 nurse and 1 receptionist were friendly. The rest appeared to perhaps hate their jobs or lots in life.