Allergy And Asthma Associates Of Michigan Pc

ROYAL OAK LOCATION…My son has been a patient of this practice for a few years now but we’re not returning. The blonde woman at the front desk is the main reason why we’re leaving this practice. She is very dismissive and unhelpful. If you need anything extra done outside of your visit be prepared to deal with her unprofessional and difficult attitude. Caring for your patients, helping them and speaking to them in a polite manner is a part of this job. She acts like she is being inconvenienced at all times. As far as the providers go, When my son was a baby I brought him in and they missed his allergies they told me he had no allergies. It wasn’t until I came back a second time did they find out he had multiple allergies after suffering for a year. That should have been my first sign to stay away. The providers have never really offered any other solutions/recommendations outside of just “avoid this food and refill his epipen” his pediatrician could do that. In fact, I’ve had… to have his pediatrician refill his Epi pen before because it was easier than dealing with that specific receptionist. I’ve managed a medical office for 8 years I understand how an office should be run. The doctors and I would never accept any of our staff treating patients this way. I’ve had two times now where I’ve had to refill my sons Epi pen on my own (once by his pediatrician and once by a physician friend of ours) because of this useless practice. There are plenty of other allergists in the area that are more caring and helpful. You and your children deserve better as patients.