Amita Health Neuroscience Institute

Dr Zengou was wonderful. However their billing department is beyond a joke. They didn’t notify me until after a year since my surgery that there was a bill. Every single time I called, I got a different answer. We don’t have your insurance info, we mailed the claim, we sent claim electronically…After I found out there was an issue, I called them every couple of week to get this straightened out. I even asked for a list of how and when this was supposedly sent to my insurance. I was told that it is an internal document and they can’t provide that. I asked to speak with someone in the US, they can’t do that either. Which is bs! I have not one but two insurances. I shouldn’t owe a penny. Then they sent me to collections. I work in medical billing and every single thing their “billing” department was doing (well not doing) was wrong. I had referred some friends to their office, but after learning about this, they all canceled. We are talking thousands of dollars. Take your business… elsewhere.