Cooper Pediatrics

I would give this practice ZERO stars if Google allowed it. One star is simply the lowest option. I am absolutely LIVID. Dr. Jeffrey Cooper specifically told us to bring my grandson back if his chest pain returned so he could evaluate him while it was happening. The asthma inhaler he prescribed did NOT relieve the chest pain. We followed his doctor's instructions. My family arrived approximately 10 minutes late, and Susan refused to have him seen, telling us to take him to urgent care instead. A child experiencing chest pain and difficulty breathing was turned away over 10 MINUTES while the waiting room was completely EMPTY. I understand appointment policies. I do NOT understand prioritizing a late-arrival policy over a child's health, especially when HIS DOCTOR TOLD US TO BRING HIM BACK. If you expect your child's primary care provider to be available for more than routine well visits, I strongly suggest looking elsewhere. We certainly will be.