Dr. Jeffrey Dwain Cooper, MD

Do not go to this office. Go anywhere but here. Unprofessional staff and inappropriate care. Received $500 bill after being pressured to get vaccinations that we did not want

We have been seeing Dr Cooper for 19plus years. He is a very personable doctor. I am cautious about antibiotics and he never tries to push them on us. We have been very happy with him and his office.

My son had fever/chest pain/headache/muscle soreness last Tuesday so I took him to Cooper Pediatrics. I told the doctor that I was worried if he got the flu and I asked if tests can be done. However after the routine checkup process of taking the temperature and looking at ears/throat the doctor said no test needed because my son only got a common cold, which tylenol/ibuprofen should work. I was told to call back and to come back if fever still up in the following days. I did everything I was asked to do by the doctor, including calling the nurse the next morning because my son still got the same symptom. The nurse told me my son didn't need to be seen by the doctor. I took his advice but later in the afternoon my son said he didn't feel well. So I called Cooper Pediatrics at 3:25 PM, asking to be seen by a doctor the same afternoon. The receptionist was courteous, saying she can't take anybody in if the request was made after 3:30 PM (they close at 5 PM). At the time I had no choice… but taking my son to an urgent care, where a flu test and XRay were done immediately. My son had caught a flu and pneumonia, which Cooper Pediatrics failed to diagnose. Very disappointed in this clinic and its unprofessional service.

My kids have been patients of doctor Coopers for 8 years. The environment is kid friendly however, throughout the years the staff are not personable and not inviting. Seems as though they're just there to get a paycheck. If there are any discrepancies with your insurance even if you have active coverage they will NOT see your child. I had an issue with my sons insurance where in their system it's showing a different insurance company but he still had active coverage. I spoke with the front desk/billing rep Rebecca and she instructed me on what do. After I provided the information she requested to get the discrepancy removed she still informed me that my son couldn't be seen and that I would need to wait until tomorrow when it clears. Keep in mind my son has been sick and have been taking him to the ER. They keep advising that I follow up with his primary physician and when I try to schedule an appointment with them they keep denying to see him because of this on going issues. I am so… frustrated with Cooper Pediatrics and don't seem To care about their patients health. You would think some kind of arrangement could have been made since he's been his patients for years. No compassion whatsoever. Don't be fooled by the nice kiddie rooms!!!!!!!

Been my daughter's Dr since she was born. 17 years, and we're still pleased with this office.

Nurse line is so bad to request a shot record. They lie all the time and not do what they promise to a patient. They do not do their job professionally. Dr Copper is even worst than that. He tries to force a patient to get flu vaccine , so he can get more money. It s so bad office.

Dr. Cooper usually rushes through and I always leave with unanswered questions

I am very disappointed with Dr cooper staff and himself I wouldn't recommended to anybody

My kids love going there.Best doctors ever!!!!!!

I've been a patient of Dr. Cooper since the birth of my first child 10 years ago. I find both him and his staff to be caring, professional and personable - from the girls that answer the phone to the LPNs who take vitals to the docs and Nurse Practitioners who examine my children. Dr. Cooper once saw a Facebook post about one of my children having to go to an emergency clinic on the weekend and he called me at home to check to make sure she was OK. Now *that's* service!